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Account Manager

Marina Security Services, Inc
Oakland, CA Full Time
POSTED ON 10/23/2024 CLOSED ON 1/22/2025

What are the responsibilities and job description for the Account Manager position at Marina Security Services, Inc?

Overview

OUR MISSION

The mission of Marina Security Services is to unobtrusively provide our clients and the communities within which they operate with a safe and secure facility without disrupting their ability to operate their business in the way they desire to achieve their business objectives.

Job Skills / Requirements
The responsibilities are as follows:
        
  • Supervise and manage day to day security operations assigned client site
  • Manage assigned security team (security officers, dispatchers and/or lead dispatchers)
  • Responsible for hiring/selection, scheduling, payroll, training, coaching, and professional development of assigned security workforce.
  • Ensure contract compliance and that our client is provided with exceptional security service
  • Ensure all required reporting requirements are met.
  • Develop, implement and enforce Post Orders / SOP
  • Respond to emergency situations
  • Provide excellent customer service to our clients
  • Actively acknowledge everyone with a friendly greeting and/or identify visitors in order to provide directions, and information pertaining to the area
  • Manage uniforms, equipment, supplies and vehicles utilized at the account
  • Submit concise reports of daily surveillance activity and important occurrences
  • Monitor and report any unusual activities,
  • Able to de-escalate and/or handle tense situations (e.g. disgruntled persons, disruptive behavior, redirect and reduce homelessness off property, etc..)

Who we are looking for:
 

  • At least 5 years of Contract Security, facilities management, military or law enforcement experience
  • Minimum of 3 years management experience.
  • Excellent customer service skills
  • Must have reliable transportation
  • Must have Security Experience
  • Knowledgeable of basic HR policies
  • Must be able to pass a criminal background check
  • Must be able to pass a drug test
  • Has a current valid CA Guard Card
  • Must have a CA Drivers License
PPO# 15655
Additional Information / Benefits Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, 401K/403b Plan Screening Requirements: Motor Vehicle, Drug Screen, Criminal Background Check
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