Fulfillment Clerk

Summary of Position

Position in Customer Service/Fulfillment Department, to include picking, packing, auditing and shipping customer and store orders.

This job is a civilian position and does not require military service (including commission and enlistment).

Schedule - Monday-Friday 8am - 4:30pm

Pay - $15.00/hr

Job Type - Full-time

Essential Duties

• Able to meet customer service standards
• Able to fulfill quality and timely distribution of products
• Assist in maintaining accurate inventory by pulling correct items, and auditing orders prior to packing
• Assist in identifying inventory discrepancies
• Fulfill orders, including special requests, in an accurate and timely manner
• Follow fulfillment procedures when picking, packing and invoicing orders, including completion of correct documentation, and auditing for accuracy before shipping orders
• Restock returned items from customers and stores as requested by supervisor
• Pull inventory from TMS and verify against transfer
• Work independently in a team oriented environment
• Assist with all departmental duties including shipping as requested
• Maintain a safe, clean, and organized area, complying with all federal, state, and local laws, regulations, and ordinances (OSHA)

Responsibilities Included But Are Not Limited To

• Picking, packing and invoicing orders
• Prepackage bulk items (plates, placemats, posters, coasters)
• Backfill and/or stock inventory as requested
• Assist with cycle counts as needed
• Assist with fiscal inventory as needed
• Other duties as may be assigned by Manager

Job Requirements

• High School Diploma
• Ability to lift and move inventory, customer orders, and supplies weighing up to and including 70 pounds
• Ability to accurately count items
• Ability to type
• Commitment to superior customer service
• Good organizational skills
• Ability to work independently and as part of a team
• Ability to work under pressure
• Possess strong initiative and self-motivation
• Appreciate and respect diversity in the workplace
• Commitment to the retail division and to the company’s mission
• Understanding of the MCA culture and the USMC

Computer Skills

• Must be computer literate
• Knowledge of CounterPoint a plus
• Knowledge of Microsoft Office and Lotus Notes a plus