What are the responsibilities and job description for the DIRECTOR NF5 (RFT) RECREATION DIVISION position at Marine Corps Community Services?
Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively. As a service-oriented organization, we never waver in our commitment to our Corps.
This position is located at MARINE CORPS BASE HAWAII - MCCS HAWAII, RECREATION DIVISION. Candidates selected for this position will serve as a DIRECTOR NF5, BUSINESS RECREATION DIVISION .
This vacancy is also eligible for the following Employee Benefits:
401(k) Retirement Plan with up to a 5% employer match.
Retirement Plan - 1% employee contribution and a 5-year vesting period (once vested: can collect a lifetime monthly pension annuity when retirement age is reached).
Medical and Dental Benefits (Aetna, HMSA, and Kaiser)
Flexible Spending Accounts
Life Insurance
Short-Term Income Replacement Insurance
Employee Assistance Program
Paid Sick Leave
Paid Vacation Leave
Major Duties
Reporting to the Director, Marine Corps Community Services Hawaii, the purpose of this position is to plan, manage, and administer a comprehensive year-round Commercial Recreation, Recreation Lodging, Tourism, and Outdoor Recreation aboard Marine Corps Base Hawaii. Program oversight includes all aspects of Commercial Recreation, Tourism, and Outdoor Recreation. Specific programs include: Commercial Recreation (Golf, Bowling, Boating and Marinas, Scuba, Auto Skills Center, Archery); Recreational Lodging (Beach Cottages, Cabanas, Fairway Inn and Klipper Villas), Tourism (Information, Tickets & Tours, and Leisure Travel); Special Outdoor Events.
Serves as the installation Director for business recreation programs and independently oversees the day-to-day operation of designated ongoing recreational-type program aboard Marine Corps Base Hawaii. Develops operational guidelines for the full range of actions and standards for local program operations when established guidelines have not been successful, do not apply or none are available. Determines local or HQ driven appropriate products or services with customers to define program scope, requirements and deliverables when groups have complex characteristics on base. Develops, modifies or provides input to program plans providing best of current successful projects to stimulate development and improvement of programs. Manages, leads or administers project resources.
Formulates, administers and monitors the operating and capital budget for Commercial Recreation, Recreational Lodging and Tourism programs and services. Reviews and analyzes programs for operational efficiencies, cost avoidance, and revenue generation opportunities. Evaluates alternative management strategies, performs cost benefit analysis and cost effectiveness of operations.
Conducts program reviews, assessments and conducts technical assistance visits to monitor compliance with program standards. Oversees completion of professional certification and training requirements for staff. Monitors project activities and resources to mitigate risks that can have far reaching affects on operations and/or on large groups of people. Implements or maintains quality assurance processes. Makes improvements, solves problems and takes corrective action when problems arise. Develops and implements program marketing plans.
Develops and implements HQ and local command minimum standards governing the program, policy, procedures and personnel. Addresses matters involving: difficult technical problems, application of new or questionable techniques and methods, needing clarification with the team leader or higher level supervisor for further explanation. Explains regulatory and legal requirements relevant to problem situations.
Represents MCCS as the subject matter expert in areas related to commercial recreation, tourism, and outdoor recreation programs and services.
Supervises full performance level employees to include: assigning, distributing, evaluating work; coaching, counseling, tutoring, and mentoring employees; approving and disapproving leave, recommending and completing personnel actions, recommending and completing performance reviews, recommending and administering discipline, recommending and administering incentive awards, signing timecards, training employees, keeping abreast of and actively supporting the principles of the EEO program, and prevention of sexual harassment, being alert to alcohol/drug abuse to take appropriate action.
Develops and ensures implementation of an activity safety program for supervised employees. Conducts safety meetings and advises employees of available safety regulations, instructions, materials and equipment. Promptly reports workplace accidents to the Human Resources Office. Ensures safety training is provided to employees. Complies with OSHA standards and takes action to correct unsafe or unhealthy working conditions. Ensures employees understand safety infractions that can result in disciplinary actions, and follows through with appropriate action. Ensures minimal loss of duty by complying with Return to Work program initiatives, and following up on employee well being.
Provides World Class Customer Service with an emphasis on professionalism and courtesy. Assists internal and external customers and communicates positively in a professional manner. Asks questions to determine, verify and solve problems. Checks for satisfaction on the quality of goods and services.Takes action to solve problems quickly. Alerts the higher level supervisor or proper point of contact for help when problems arise. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment.
May work a fluctuating work schedule to complete work assignments outside of the typical work week and work hours. May travel to complete work assignments, and conduct or attend training, conferences, and meetings.
This is a white-collar position where occasional lifting up to 20 lbs. may be required.
Qualifications
A bachelors degree in general recreation, or a related field of recreation such as outdoor recreation, commercial recreation, or community recreation and four years of specialized experience that demonstrates possession of managerial/supervisory knowledge and skills in managing multiple commercial recreation programs at a headquarters, installation or equivalent level, OR an appropriate combination of education and experience that demonstrates possession of knowledge and skill equivalent to that gained in the above, OR appropriate experience that demonstrates that the applicant has acquired the knowledge, skills and abilities equivalent to that gained in the above. Knowledge of military recreational programs with emphasis on commercial recreation, tourism and outdoor recreational programs and services preferred.
How To Apply
All applications must be submitted online via the MCCS Careers website:
Resumes/applications emailed or mailed will not be considered for this vacancy announcement. To be considered for employment, the application or resume must be submitted online by 11:59 PM (ET) on the closing date of the announcement.
Note: To check the status of your application or return to a previous or incomplete application, log into your MCCS user account and review your application status.
Closing Statement
GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, sex, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.
It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp.
As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made.
Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.
Required Documents:
Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card.
INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENT'S DISCRETION WITHOUT FURTHER COMPETITION.
ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.
This position is located at MARINE CORPS BASE HAWAII - MCCS HAWAII, RECREATION DIVISION. Candidates selected for this position will serve as a DIRECTOR NF5, BUSINESS RECREATION DIVISION .
This vacancy is also eligible for the following Employee Benefits:
401(k) Retirement Plan with up to a 5% employer match.
Retirement Plan - 1% employee contribution and a 5-year vesting period (once vested: can collect a lifetime monthly pension annuity when retirement age is reached).
Medical and Dental Benefits (Aetna, HMSA, and Kaiser)
Flexible Spending Accounts
Life Insurance
Short-Term Income Replacement Insurance
Employee Assistance Program
Paid Sick Leave
Paid Vacation Leave
Major Duties
Reporting to the Director, Marine Corps Community Services Hawaii, the purpose of this position is to plan, manage, and administer a comprehensive year-round Commercial Recreation, Recreation Lodging, Tourism, and Outdoor Recreation aboard Marine Corps Base Hawaii. Program oversight includes all aspects of Commercial Recreation, Tourism, and Outdoor Recreation. Specific programs include: Commercial Recreation (Golf, Bowling, Boating and Marinas, Scuba, Auto Skills Center, Archery); Recreational Lodging (Beach Cottages, Cabanas, Fairway Inn and Klipper Villas), Tourism (Information, Tickets & Tours, and Leisure Travel); Special Outdoor Events.
Serves as the installation Director for business recreation programs and independently oversees the day-to-day operation of designated ongoing recreational-type program aboard Marine Corps Base Hawaii. Develops operational guidelines for the full range of actions and standards for local program operations when established guidelines have not been successful, do not apply or none are available. Determines local or HQ driven appropriate products or services with customers to define program scope, requirements and deliverables when groups have complex characteristics on base. Develops, modifies or provides input to program plans providing best of current successful projects to stimulate development and improvement of programs. Manages, leads or administers project resources.
Formulates, administers and monitors the operating and capital budget for Commercial Recreation, Recreational Lodging and Tourism programs and services. Reviews and analyzes programs for operational efficiencies, cost avoidance, and revenue generation opportunities. Evaluates alternative management strategies, performs cost benefit analysis and cost effectiveness of operations.
Conducts program reviews, assessments and conducts technical assistance visits to monitor compliance with program standards. Oversees completion of professional certification and training requirements for staff. Monitors project activities and resources to mitigate risks that can have far reaching affects on operations and/or on large groups of people. Implements or maintains quality assurance processes. Makes improvements, solves problems and takes corrective action when problems arise. Develops and implements program marketing plans.
Develops and implements HQ and local command minimum standards governing the program, policy, procedures and personnel. Addresses matters involving: difficult technical problems, application of new or questionable techniques and methods, needing clarification with the team leader or higher level supervisor for further explanation. Explains regulatory and legal requirements relevant to problem situations.
Represents MCCS as the subject matter expert in areas related to commercial recreation, tourism, and outdoor recreation programs and services.
Supervises full performance level employees to include: assigning, distributing, evaluating work; coaching, counseling, tutoring, and mentoring employees; approving and disapproving leave, recommending and completing personnel actions, recommending and completing performance reviews, recommending and administering discipline, recommending and administering incentive awards, signing timecards, training employees, keeping abreast of and actively supporting the principles of the EEO program, and prevention of sexual harassment, being alert to alcohol/drug abuse to take appropriate action.
Develops and ensures implementation of an activity safety program for supervised employees. Conducts safety meetings and advises employees of available safety regulations, instructions, materials and equipment. Promptly reports workplace accidents to the Human Resources Office. Ensures safety training is provided to employees. Complies with OSHA standards and takes action to correct unsafe or unhealthy working conditions. Ensures employees understand safety infractions that can result in disciplinary actions, and follows through with appropriate action. Ensures minimal loss of duty by complying with Return to Work program initiatives, and following up on employee well being.
Provides World Class Customer Service with an emphasis on professionalism and courtesy. Assists internal and external customers and communicates positively in a professional manner. Asks questions to determine, verify and solve problems. Checks for satisfaction on the quality of goods and services.Takes action to solve problems quickly. Alerts the higher level supervisor or proper point of contact for help when problems arise. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment.
May work a fluctuating work schedule to complete work assignments outside of the typical work week and work hours. May travel to complete work assignments, and conduct or attend training, conferences, and meetings.
This is a white-collar position where occasional lifting up to 20 lbs. may be required.
Qualifications
A bachelors degree in general recreation, or a related field of recreation such as outdoor recreation, commercial recreation, or community recreation and four years of specialized experience that demonstrates possession of managerial/supervisory knowledge and skills in managing multiple commercial recreation programs at a headquarters, installation or equivalent level, OR an appropriate combination of education and experience that demonstrates possession of knowledge and skill equivalent to that gained in the above, OR appropriate experience that demonstrates that the applicant has acquired the knowledge, skills and abilities equivalent to that gained in the above. Knowledge of military recreational programs with emphasis on commercial recreation, tourism and outdoor recreational programs and services preferred.
How To Apply
All applications must be submitted online via the MCCS Careers website:
Resumes/applications emailed or mailed will not be considered for this vacancy announcement. To be considered for employment, the application or resume must be submitted online by 11:59 PM (ET) on the closing date of the announcement.
Note: To check the status of your application or return to a previous or incomplete application, log into your MCCS user account and review your application status.
Closing Statement
GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, sex, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.
It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp.
As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made.
Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.
Required Documents:
- Education/certification certificate(s), if applicable.
- If prior military, DD214 Member Copy
Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card.
INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENT'S DISCRETION WITHOUT FURTHER COMPETITION.
ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.
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