Maid/Housekeeping Cleaner

Job Responsibilities

• Provides an unexpected level of service where even unspoken needs are met

• Cleans and services assigned guest rooms in a timely and organized manner according to

Mariners Suites procedures and standards; participates daily in morning prep

• Collects and strips laundry from rooms according to standards and delivers to laundry

room

• Collects and delivers trash to outside trash receptacle

• Records information on housekeeping sheet to notify front desk when room is complete

and reports any room unable to be serviced in a timely manner

• Reports maintenance issues in a timely manner using maintenance tickets

• Ensures the housekeeping cart, supplies, and supply rooms are neat and organized at all

times

• Wear latex gloves at all times while cleaning or handling soiled linens

• Maintains security of keys and ensures the safekeeping of guest rooms and supply rooms

• Assists in laundry room when needed

• Operates washers and dryers according to policies and procedures; ensures proper usage of chemicals

• Folds clean linens and stores appropriately

• Ensures cleanliness of all public areas as assigned by the manager

• Reports and records lost and found items to front desk. ALL items must be turned into the front desk.

• Knows all emergency procedures

• Responds to guest requests promptly and courteously

• Provides a professional image at all times through appearance and dress

• Follows company policies and procedures

• Other duties as assigned by Supervisor or Management

Supervisory Responsibilities & Interactions

• No supervisory responsibilities

• Interacts with maintenance to relay needs for service

• Interacts with Front Desk to verify room availability, laundry needs and room cleaning assignments

• Interacts with Front Desck/General Manager to keep informed of events/functions in the hotel, and daily room cleaning assignments

• Interacts with hotel guests to provide an unexpected level of guest service

• Basic reading, writing, and math skills are preferred

• Must be able to read and understand labels on chemical bottles and understand their

uses

• Attention to detail, organizational, and interpersonal skills are a must

• Must be able to lift, push, and pull a minimum of 25-35 pounds, as well as be able to

reach with hands and arms, kneel, stoop, and walk for long periods of time

• Excellent communication skills

Performance Standards

• Cleans and services all guest rooms and common areas as assigned

• Participation in morning prep, laundry procedures and trash collection as assigned

• Completes housekeeping sheets, maintenance tickets and lost and found tickets

• Must perform all duties to Mariners Suites standards

• Maintain control of all issued keys and preparation of supplies and carts

• Professional appearance and excellent attendance and punctuality

• Adhere to all the company BASICS, you will be reviewed on the BASICS

Working Conditions

• May be required to work nights, weekends and holidays.

• Will be required to work in a fast paced environment

• May be called in during off hours for emergencies

• May be asked to work overtime

• Must be flexible to work different hours each day depending on the hotel’s occupancy

• Will be required to work with common household chemicals

• Will be required to lift heavy soiled linens

Job Type: Part-time

Pay: From $12.00 per hour

Schedule:

• Monday to Friday
• Weekends as needed

Supplemental Pay:

• Bonus opportunities
• Tips

Work Location: In person

Salary : $12