What are the responsibilities and job description for the Order Entry Specialist position at Marinosci Law Group, P.C.?
Position Summary
The Order Entry Specialist embodies the culture vision and core values of the organization: Family, Integrity, Resourcefulness, Self-Sufficiency, Trustworthiness.
Essential Duties And Responsibilities
Assist clients with orders, verifying information, and keying information into client-specific software systems while providing excellent customer service
Receive and place calls and e-mails for client orders
Meet or exceed expectations and needs of the Order Entry Department, which the Operations Manager will establish
Maintain a high level of proficiency in working with Microsoft Office Suite of applications and other proprietary software
Develop and maintain an excellent working relationship with other departments, staff, and coworkers to exceed customers' expectations and needs.
Maintains a high level of confidentiality with regards to all internal, external matters and other material as deemed necessary
Job Qualifications
High School Diploma or equivalent achievement is preferred with a minimum of 1 year professional experience in a fast-paced, legal services environment or equivalent combination of education and experience
Acute attention to detail in all work and ability to follow up with internal and external clients.
Intermediate knowledge of Microsoft Suite programs, including Word, PowerPoint, Excel, and Outlook
Strong and effective communication skills, both verbal and written; presence, confidence, and communication skills to effectively represent the company
Demonstrate effective two-way communication with internal and external clients and fellow team members.
A commitment to excellence and to making a difference; results-driven, improvement-focused, and action-oriented self-starter who can handle various responsibilities simultaneously and proactively and continually look for a better way of doing things
Ability to effectively utilize conflict resolution skills and internal escalation protocols to mitigate client issues and concerns
Champion for excellent customer service while faced with adverse conditions in an entrepreneurial environment
The Order Entry Specialist embodies the culture vision and core values of the organization: Family, Integrity, Resourcefulness, Self-Sufficiency, Trustworthiness.
Essential Duties And Responsibilities
Assist clients with orders, verifying information, and keying information into client-specific software systems while providing excellent customer service
Receive and place calls and e-mails for client orders
Meet or exceed expectations and needs of the Order Entry Department, which the Operations Manager will establish
Maintain a high level of proficiency in working with Microsoft Office Suite of applications and other proprietary software
Develop and maintain an excellent working relationship with other departments, staff, and coworkers to exceed customers' expectations and needs.
Maintains a high level of confidentiality with regards to all internal, external matters and other material as deemed necessary
Job Qualifications
High School Diploma or equivalent achievement is preferred with a minimum of 1 year professional experience in a fast-paced, legal services environment or equivalent combination of education and experience
Acute attention to detail in all work and ability to follow up with internal and external clients.
Intermediate knowledge of Microsoft Suite programs, including Word, PowerPoint, Excel, and Outlook
Strong and effective communication skills, both verbal and written; presence, confidence, and communication skills to effectively represent the company
Demonstrate effective two-way communication with internal and external clients and fellow team members.
A commitment to excellence and to making a difference; results-driven, improvement-focused, and action-oriented self-starter who can handle various responsibilities simultaneously and proactively and continually look for a better way of doing things
Ability to effectively utilize conflict resolution skills and internal escalation protocols to mitigate client issues and concerns
Champion for excellent customer service while faced with adverse conditions in an entrepreneurial environment
