Medical Administrative Assistant

The ideal candidate will support our outside sales team in assisting patients with using a medical device prescribed by their doctors. This role doesn’t involve direct sales with customers but rather an assistant sales position in marketing and sales support. It offers an entry-level opportunity that could lead to an outside sales position or provide a chance to manage the patient care process as a patient care coordinator within the team.

As an assistant, you’ll handle administrative and customer service aspects of the sales process, directly interacting with patients to teach them how to use the treatment. You may make phone calls and occasionally meet with patients if necessary. Additionally, you’ll submit the required paperwork to obtain product approval. This position offers excellent growth prospects.

Essential qualities include compassion, patience, organization, and the ability to work independently. This is a 1099 position without benefits, and only Minnesota applicants are eligible.

Responsibilities

• Set up appointments with patients, providing them with instructions on using a medical device prescribed by their physician.
• Respond to customer inquiries and follow up on any issues that arise.
• Assist the lead sales representative with patient care inquiries and concerns.
• Coordinate and organize medical paperwork, including prior authorizations, and update all information in an Excel file.
• Collaborate with Salesforce to obtain updates on the authorization process.

Qualifications & Requirements

• Bachelor’s degree or equivalent experience is preferred.
• The ideal candidate should be self-motivated, reliable, and have a good understanding of customer service.
• A reliable car and flexible hours are essential.
• Prior experience in customer service, medical transcription, or medical assisting is highly valued.
• Proficiency in Microsoft Office and Adobe is required.
• A compassionate and empathetic approach is crucial, as well as the ability to work independently and efficiently.
• This role is a great fit for individuals with a strong work ethic, excellent organizational skills, and a keen interest in the medical field.

Employment Type

Part-time

Job Type: Part-time

Pay: $20.00 - $25.00 per hour

Expected hours: 20 – 25 per week

Benefits:

• Flexible schedule
• Work from home

Compensation Package:

• Bonus opportunities
• Commission pay

Schedule:

• Monday to Friday

Education:

• Bachelor's (Required)

Experience:

• Sales Experience: 1 year (Preferred)
• Customer service: 1 year (Preferred)
• Medical field: 1 year (Preferred)

Location:

• Minneapolis, MN (Required)

Work Location: In person

Salary : $20 - $25