Demo

Program Director

Maritime Behavioral Health Management
Dedham, MA Full Time
POSTED ON 1/19/2025
AVAILABLE BEFORE 2/14/2025
Do you have a combination of clinical, managerial and behavioral health experience?

Are you a Case Manager that wants to grow and venture into leadership?

Have you wanted to manage your own team and IOP behavioral health program?

Is Dedham, MA commutable for you? If you answered Yes... This is the opportunity for you. APPLY NOW!!!

Position Overview

The Program Director provides day-to-day operational oversight of the outpatient mental health clinic, ensuring the delivery of high-quality services within a for-profit framework. This position supervises key personnel, including the Clinical Director and other assigned staff. The Program Director is responsible for maintaining compliance with regulatory standards, managing clinical and operational staff, and driving the clinic's growth and sustainability.

Key Responsibilities

  • Leadership & Supervision:
    • Oversee daily operations of the program
    • Provide direct supervision to key staff to ensure high standards of care and service delivery
    • Train, retain and develop a top-quality team of operational and clinical professionals
    • Facilitate daily operations meetings and weekly staff meetings to promote team collaboration and problem-solving
  • Regulatory Compliance & Clinical Quality:
    • Ensure regulatory compliance in all areas, including clinical and operational requirements
    • Oversee quality assurance processes to ensure standards are consistently met
  • Fiscal Responsibility & Operations:
    • Maintain fiscal responsibility by adherence to financial goals
    • Manage the clinic’s performance improvement and safety committees
  • Client Relations & Service Delivery:
    • Ensure census goals
    • Ensure clients feel seen, heard, and valued through a client-centered approach
    • Address client concerns and resolve grievances to maintain client satisfaction and retention
Education and Experience:

  • 3 years of experience in outpatient mental health, substance use disorder or psychiatric facilities, with at least 2 years in a leadership role preferred
  • Strong knowledge of behavioral health management practices, clinical operations, and state/federal regulatory requirements

Competencies:

  • Strategic Thinking: Ability to create and implement plans that align with both clinical goals and business objectives
  • Communication: Strong communication skills for interacting with clients, staff, regulatory agencies, and external partners
  • Team Building: Proven ability to lead a multidisciplinary team, fostering collaboration and unity across different functional areas
  • Customer Focus: Dedicated to meeting client needs while ensuring the clinic’s financial success

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