What are the responsibilities and job description for the Contracts Specialist position at Marjon Advisors Inc.?
Job Overview
We are seeking a skilled Contracts Administrator to join our team at Marjon Advisors Inc. As a key member of our staff, you will be responsible for managing initial customer calls, providing efficient assistance, and ensuring smooth operations.
Responsibilities
- Customer Support: Manage initial customer calls regarding warranty parts or service, providing professional assistance.
- Quoting & Pricing: Identify correct parts, gather pricing details, and determine selling prices for clients.
- Cross-Department Collaboration: Partner with purchasing, production, quality, shipping, and receiving teams to ensure smooth operations.
- Production Assistance: Help expedite item movement to maintain production schedules.
- Inventory & Orders: Retrieve spare parts from stock and manage orders from start to finish.
- Order Tracking & Communication: Maintain and distribute weekly open order logs to departments.
- Customer Issue Resolution: Handle customer complaints professionally and efficiently.
- Government Contracts & Compliance:
- Monitor SAM and DIBBS for new Government RFQs and orders.
- Review RFQs and orders for errors or inconsistencies.
- Process government contracts through WAWF and assign Sales Order numbers.
- Pull new orders in MIL-PAC and distribute them to departments.
- Request contract modifications when needed.
- Documentation & Filing: Keep a daily log of quotes and orders and ensure proper filing.
- Shipping & Invoicing: Oversee the shipment and invoicing of all spare part orders.
Requirements
- 6 months to 1 year related experience or training.
- Strong interpersonal skills and experience with mechanical/manufacturing contracts.
- Proficiency using Microsoft programs (Word, Excel, Outlook, etc.).
- Experience with Global Shop Solutions ERP system.
- Ability to read and understand blueprints and manuals.
- Ability to prioritize and adapt in a fast-paced environment.
- Attention to detail and ability to research.
- Able to work independently and within a team environment.
- Knowledge of Federal Regulations FAR/DFARS.
- Knowledge of most Government Contract types.
