Demo

Inside Sales Representative

Mark Andy Inc
Chesterfield, MO Remote Full Time
POSTED ON 4/15/2025
AVAILABLE BEFORE 5/15/2025

Job Description

Job Description

Job Summary

The Inside Sales Rep will support the Territory Sales Representatives by managing appointments, qualifying leads, and providing administrative support to regional sales efforts. This role is crucial for enhancing lead management efficiency, supporting marketing tactics, managing CRM data, and facilitating account visits and business reviews.

DUTIES / RESPONSIBILITIES :

  • Appointment and Scheduling Support : Coordinate and schedule appointments for Territory Sales Representatives, ensuring effective time management and seamless customer interactions.
  • Lead Management and Initial Qualification : Handle the initial qualification of leads, conducting outreach to assess potential opportunities and passing qualified leads to the Territory Sales Reps for further engagement.
  • Regional Administrative Support : Provide essential administrative assistance to the Regional Sales Team, supporting daily scheduling and documentation needs.
  • Marketing Tactics Support : Collaborate with the marketing team to support regional marketing initiatives and promotional activities, aligning efforts with sales strategies.
  • Account Visit Coordination : Manage account visit scheduling and communicate details to Territory Sales Representatives and customers, ensuring well-organized and productive visits.
  • CRM Data Management : Maintain accurate CRM records by updating customer interactions, sales activities, and lead progress to support data-driven decision-making and reporting.
  • Business Review Support : Assist in preparing materials for business reviews, supporting Territory Sales Representatives with data and insights for customer meetings.
  • Product Knowledge Development : Learn Mark Andy product and services in detail to support sales conversations and aid in product-related inquiries, building a foundation for future sales responsibilities.

SKILLS / ABILITIES :

  • Organizational Skills : Highly organized with excellent multitasking abilities, ensuring all support functions run smoothly.
  • Communication : Strong interpersonal and communication skills, with an ability to effectively engage with customers and collaborate with sales teams.
  • Technical Skills : Proficient in CRM software (Salesforce) and Microsoft Office Suite, with a focus on data accuracy and reporting.
  • Customer-Centric Approach : A proactive, customer-focused mindset, anticipating the needs of Territory Sales Reps and delivering consistent, high-quality support.
  • EDUCATION / EXPERIENCE :

  • Experience : 3 years in inside sales support, sales operations, or a similar role focused on sales and lead management
  • PHYSICAL REQUIREMENTS :

    Frequently required to sit. Occasional walking, standing, stooping and kneeling. Frequently lift 10 pounds, occasionally lift or move up to 25 pounds.

    This Job Description is a summary only and not designed to be a comprehensive listing of activities, duties or responsibilities that are required of the employee. Such duties, responsibilities, and activities may change and new ones may be assigned at any time.

    Mark Andy, Inc. is an equal employment employer and considers all qualified applicants without regard to race, color, religion, national origin, sex, age, disability, veteran status, or any other factor, which is prohibited by applicable law. Reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

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