What are the responsibilities and job description for the Front Desk Representative position at Mark Rink?
Department: Mark Rink
Location: Pittsburgh, PA
Compensation: $17.85 - $25.00 / hour
Job Title: Front Desk Representative
Location: Pittsburgh, PA
Job Summary
We are seeking a personable and organized Front Desk Representative to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As the first point of contact for our company, you will represent our brand by providing excellent customer service, managing communications, and ensuring smooth operations at the front desk.
Key Responsibilities
Answer and Direct Calls: Manage incoming calls and direct them to the appropriate departments; handle inquiries efficiently and accurately.
Manage Correspondence: Sort and distribute incoming mail, email, and other communications; manage outgoing mail as needed.
Schedule Appointments and Manage Bookings: Coordinate appointments, reservations, and meetings; assist in maintaining an organized calendar for front office operations.
Assist with Administrative Tasks: Handle administrative duties such as data entry, document preparation, filing, and maintaining records.
Maintain Front Desk Area: Keep the reception area organized, clean, and professional to enhance a welcoming environment.
- High school diploma or equivalent required; additional qualifications in office administration are a plus.
- Strong interpersonal and communication skills
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Excellent organizational skills and attention to detail
- Ability to handle a fast-paced environment
- Competitive salary
- Health, dental, and vision insurance
- Paid time off and holidays
- Opportunities for professional development and advancement
Salary : $18 - $25
