What are the responsibilities and job description for the Toyota Sales and Service Advisor position at Mark Toyota of Plover?
Your Role:
As a Service Advisor at Mark Toyota of Plover, you will be responsible for making appointments, processing repair orders, quotes, and invoices. You will also provide customer support via phone and face-to-face at the dealership, qualifying customer problems and logging them for technicians to review. Additionally, you will ensure customer approval for all remedial work to be carried out, promote our range of vehicle parts and accessories, and internalize the coordination of service work to adhere to commitments made to customers. You will estimate costs and time for work to be carried out and maintain customer contact to ensure smooth delivery of vehicles. Above-average organizational skills are required for this position, which is fast-paced and customer-focused.
As a Service Advisor at Mark Toyota of Plover, you will be responsible for making appointments, processing repair orders, quotes, and invoices. You will also provide customer support via phone and face-to-face at the dealership, qualifying customer problems and logging them for technicians to review. Additionally, you will ensure customer approval for all remedial work to be carried out, promote our range of vehicle parts and accessories, and internalize the coordination of service work to adhere to commitments made to customers. You will estimate costs and time for work to be carried out and maintain customer contact to ensure smooth delivery of vehicles. Above-average organizational skills are required for this position, which is fast-paced and customer-focused.
