What are the responsibilities and job description for the Host position at Marker 37?
We are looking for a friendly, organized, and energetic Host/Hostess to join our dynamic team at Marker 37. As the first point of contact for our guests, you will play a key role in delivering exceptional customer service. You’ll manage the flow of guests in a fast-paced environment, ensuring a welcoming atmosphere and efficient seating arrangements while maintaining a positive and professional demeanor at all times.
Key Responsibilities:
- Greet guests as they enter the restaurant with a warm and friendly attitude.
- Manage reservations and walk-in guests, ensuring prompt seating in a timely manner.
- Maintain an organized waitlist, and communicate with guests about expected wait times.
- Escort guests to their tables, provide menus, and inform them about daily specials or promotions.
- Answer phone calls, take reservations, and provide information about the restaurant’s menu and services.
- Assist servers and other restaurant staff in ensuring a smooth dining experience for guests.
- Monitor dining area to ensure guests’ needs are met and address any concerns or requests in a timely manner.
- Maintain cleanliness and organization of the front area, including the entrance, waiting area, and host stand.
- Manage the flow of guest seating to ensure an optimal dining experience without overcrowding or long waits.
- Help with setting up or closing the restaurant at the start and end of shifts, including cleaning and organizing.
- Adhere to all health and safety guidelines, including food safety and sanitation standards.
Qualifications:
- Previous experience in a customer service or hospitality role preferred but not required.
- Strong interpersonal and communication skills, with a focus on customer satisfaction.
- Ability to thrive in a high-energy, fast-paced environment.
- Professional appearance and attitude.
- Excellent time management and organizational skills.
- Ability to work well independently as well as part of a team.
- Must be able to stand for long periods and occasionally lift up to 25 lbs.
- Flexible availability, including evenings, weekends, and holidays.
Why Join Us?
- Competitive hourly wage and tips.
- Opportunities for growth and advancement.
- Fun, team-oriented work environment.
- Employee discounts and perks.
- On-the-job training and development.
If you're looking to be part of a vibrant team and contribute to a great guest experience, we would love to meet you!
Job Types: Full-time, Part-time
Pay: $16.00 - $19.31 per hour
Expected hours: 10 – 25 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Vision insurance
Shift:
- Day shift
- Evening shift
Ability to Commute:
- Chester, CT 06412 (Required)
Ability to Relocate:
- Chester, CT 06412: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $19