What are the responsibilities and job description for the Business Development & Operations Lead position at Market Logic Software?

Business Development & Operations Lead at Market Logic Software | softgarden

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Business Development & Operations Lead

Full Time

Hybrid

Chicago

With Professional Experience

1 / 27 / 25

Join Market Logic : Innovate, Lead, Thrive!

Market Logic is a dynamic and rapidly growing software company that excels at transforming data into actionable insights.

Our diverse teams of over 150 professionals, representing more than 39 nationalities, work together in a hybrid workplace .

United in a culture of excellence, empowerment, impact, and trust , our teams are innovating a new generation of AI tools , that are transforming how companies build and share knowledge .

With over 10 years of experience , we support over 100 clients worldwide and have a user base of over 100,000 .

What sets us apart :

Innovation : We are pioneers in AI-powered insights.

Expertise : We are trusted by global industry leaders.

DeepSights AI : Our DeepSights AI assistant empowers business users to intuitively uncover the latest insights and seamlessly integrate them into their go-to-market strategies.

How do we do things?

We believe that insights are the key to innovation. Our platform is powered by a diverse team of world-class engineers, salespeople, product managers, and marketers worldwide. We believe diversity of thought is essential for developing innovative insights that help our customers succeed.

We value diversity, transparency, and encourage internal mobility & career development opportunities. We are continuously working on creating a workplace where everyone feels welcomed, valued, and respected .

Join us to shape the future of AI-powered, insights-driven business.

About the role

As the Head of Outbound Business Development at Market Logic, you will lead the strategic development, execution, and scaling of a high performing outbound function in a complex B2B SaaS environment.

In this highly collaborative role, you will work closely with both our marketing and sales teams to refine targeting strategies, optimize engagement processes, and ensure prospects have a seamless, impactful experience from their first interaction with us. Your focus will be on meeting targets to drive our outbound demand generation targets including conversion rates of SQLs to Sales Opportunities.

By leveraging marketing touchpoints and outbound outreach, you will play a critical role in driving qualified sales conversations that result in new business.

To succeed in this role, you will need a deep understanding of outbound sales strategies, a track record of building and scaling teams, and experience driving pipeline growth in a B2B SaaS context. You will also be responsible for setting key performance metrics, optimizing outreach strategies, and coaching a team of sales professionals to achieve and exceed set targets.

You are a great fit great with the following skills and qualifications

Demand Gen Pipeline Ownership

Market Understanding : You’ll be able to absorb an understanding of the pain points our enterprise buyers experience and map out how best to apply our market insights into direct outreach messaging.
Targeting Excellence : Working with our head of marketing and digital operations, you will create target lists based on our ideal customer profiles (ICPs) and focus outbound efforts where they’ll have the most impact.
Data-Driven Approach : Develop data-driven strategies to maximize outbound conversion to sales opportunity rates, combining insights from prospecting, sales analytics, and market research.
Commmitment to results : As a senior member of our team, you will embrace taking on accountability for delivery the number of SQL leads generated and a high conversion rate into sales opportunities.

Operational and Process Excellence

Scalable Playbooks : You’ll be responsible for designing repeatable outbound playbooks with proven outreach sequences, messaging frameworks, and personalization strategies.

Sales Tech Stack Mastery : You will optimize tools like HubSpot, Outreach, SalesLoft, Gong, LinkedIn Sales Navigator, and intent tools like DemandBase.

Integration with Marketing : Work closely with sales leadership to ensure alignment on goals, messaging, and execution across marketing, sales development, and account management teams

Leadership and Team Development

Recruiting Talent : Hire, onboard, and develop a team of BDRs / SDRs who have the skills, mindset, and grit to succeed in outbound sales.

Coaching and Mentorship : Continuously coach reps to improve messaging, objection handling, prospecting techniques, and time management.

Team Culture : Foster a resilient team culture where setbacks are viewed as learning opportunities, and success is celebrated

Performance Management : Establish KPIs (e.g., calls, emails, meetings booked) while balancing quality over quantity, with regular feedback loops and growth plans.

This could inspire you

Internal mobility : We are proud of our internal mobility program. You can grow your career with us, from diligently planning your development to applying internally for roles across the company

Hybrid workstyle : We encourage a hybrid workstyle, which allows our international teams to stay flexible and work remotely

Our offices :   We have offices in the multicultural centers of Berlin and Chicago, which serve as vibrant hubs where our people can connect and innovate

Inclusive workforce :   Join a diverse team of over 39 different cultures and backgrounds

Stack of the latest technologies : Stay up to date with the latest trends and innovations

Two additional paid days for volunteering :   Give back to your community with two paid days off

20 days of annual paid vacation : Unwind and recharge with a generous vacation policy

Monthly sponsored virtual lunch and Inbound Flight : We boost our hybrid work environment by connecting with colleagues from all over the world over lunch, and with the Inbound Flight we travel to different cultures , cherish uniqueness, and yet celebrate differences.

Imagine a workplace where you have the autonomy to work in a way that directly impacts the organization, shaping your career development, with a strong emphasis on transparency. That's what you'll find at Market Logic.

Enjoy the freedom to work remotely and align your work with your life.

Elevate your career and join us today!

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