What are the responsibilities and job description for the Account Manager position at Market Performance Group?
Brief Description
ABOUT MPG
Market Performance Group (MPG) is a leading end-to-end, strategy & services omnichannel commerce agency focused on creating the best PATH FORWARD — from market strategy to in-market reality — for today’s fastest-growing consumer packaged goods (CPG) manufacturers. Over the years, we’ve built a strong reputation as a trusted partner and valuable resource to a broad range of companies, from Fortune 500 to Private Equity, in categories that include health & wellness, food & beverage, home and hardlines. We revel in the opportunity to guide our clients on their path forward, building and activating strategies that ensure success. Everything we do is driven by our unrelenting commitment to leverage our deep operational experience, unparalleled omnichannel expertise, and industry relationships to drive performance in today’s dynamic omnichannel marketplace.
At MPG, we value our people and their contributions; they are critical to building the MPG Brand. Our leadership team has significant experience driving topline revenue and bottom-line profit, having held senior operating roles at leading CPG manufacturers and retailers. Our highly regarded, seasoned team of 400 strategy and commercialization professionals brings strong operational experience and a collaborative approach. All team members are singularly focused on providing clients with pragmatic, real-world market approaches, built on the strong consumer, category and marketplace insights needed to create sustainable, profitable brand growth.
Job Overview
This position is within our Strategic Marketing & Communications team which accelerates business growth for clients through its campaigns and communication solutions. We have been at our craft creating stories, beautiful design and persuasive programs for over 35 years. Our team has partnered with some of the biggest and brightest businesses, along with some up-and-coming superstars to help them grow in the marketplace. We offer end-to-end marketing communications, across a variety of channels.
Most of our clients are CPG companies with products in distribution in all major retailers (Drug, Mass, Grocery) and Direct to Consumer. Our client’s partner with us to develop consumer & shopper strategy and execute activation plans to help them accomplish key business objectives and win in retail (physical and online) and DTC spaces. This is a hybrid role based in Holmdel, NJ.
Key Responsibilities
The ideal candidate for this position will be energized by a diverse workload with clients ranging from startups to Fortune 100 companies and the unique objectives and requirements they have. You should enjoy working in fast paced environment where you will be engaging with teammates and clients throughout the day and able to balance multiple projects and clients while appropriately prioritizing.
You will have direct client engagements and own responsibilities and projects where you will be committed and accountable for results, with proper training and ongoing support. In addition, you will be a key contributor to large client engagements as needed.
In this environment, you will be continually challenged to grow and have opportunity to learn new things, pivot focus as needed, and will be encouraged to raise a hand when you can and say “Yes” to opportunities to expand capabilities and sharpen skills.
MPG provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
We are committed to ensuring that Diversity, Equity, Inclusion, and Belonging (DEI&B) are at the foundation of our culture. Through DEI&B, we embrace the beauty in all of the unique qualities of our employees, communities and clients. MPG’s DEI&B efforts empower us to collectively reach our full potential. by fueling innovation, connection, and growth. We recognize the value of having a diverse and engaged team. We are an organization driven by PEOPLE. Our commitment to diversity, equity, inclusion, and belonging was born from our core values. We believe that by leveraging the unique perspectives and experiences of our employees, MPG can unlock more comprehensive, innovative, and long-standing results for both our client and retailer partners. As our journey continues to evolve, we have made intentional commitments to further champion DEI&B. The foundation of our pledge starts with our promise to each other, our clients, and the community.
Benefits
We offer a generous package of health benefits, including medical, dental, vision, STD/LTD, paid maternity/paternity leave and life insurance. Our compensation program provides market industry base salary, bonuses, and 401K. In addition to paid holidays, we reward an employee’s extra efforts through unlimited paid time off.
ABOUT MPG
Market Performance Group (MPG) is a leading end-to-end, strategy & services omnichannel commerce agency focused on creating the best PATH FORWARD — from market strategy to in-market reality — for today’s fastest-growing consumer packaged goods (CPG) manufacturers. Over the years, we’ve built a strong reputation as a trusted partner and valuable resource to a broad range of companies, from Fortune 500 to Private Equity, in categories that include health & wellness, food & beverage, home and hardlines. We revel in the opportunity to guide our clients on their path forward, building and activating strategies that ensure success. Everything we do is driven by our unrelenting commitment to leverage our deep operational experience, unparalleled omnichannel expertise, and industry relationships to drive performance in today’s dynamic omnichannel marketplace.
At MPG, we value our people and their contributions; they are critical to building the MPG Brand. Our leadership team has significant experience driving topline revenue and bottom-line profit, having held senior operating roles at leading CPG manufacturers and retailers. Our highly regarded, seasoned team of 400 strategy and commercialization professionals brings strong operational experience and a collaborative approach. All team members are singularly focused on providing clients with pragmatic, real-world market approaches, built on the strong consumer, category and marketplace insights needed to create sustainable, profitable brand growth.
Job Overview
This position is within our Strategic Marketing & Communications team which accelerates business growth for clients through its campaigns and communication solutions. We have been at our craft creating stories, beautiful design and persuasive programs for over 35 years. Our team has partnered with some of the biggest and brightest businesses, along with some up-and-coming superstars to help them grow in the marketplace. We offer end-to-end marketing communications, across a variety of channels.
Most of our clients are CPG companies with products in distribution in all major retailers (Drug, Mass, Grocery) and Direct to Consumer. Our client’s partner with us to develop consumer & shopper strategy and execute activation plans to help them accomplish key business objectives and win in retail (physical and online) and DTC spaces. This is a hybrid role based in Holmdel, NJ.
Key Responsibilities
The ideal candidate for this position will be energized by a diverse workload with clients ranging from startups to Fortune 100 companies and the unique objectives and requirements they have. You should enjoy working in fast paced environment where you will be engaging with teammates and clients throughout the day and able to balance multiple projects and clients while appropriately prioritizing.
You will have direct client engagements and own responsibilities and projects where you will be committed and accountable for results, with proper training and ongoing support. In addition, you will be a key contributor to large client engagements as needed.
In this environment, you will be continually challenged to grow and have opportunity to learn new things, pivot focus as needed, and will be encouraged to raise a hand when you can and say “Yes” to opportunities to expand capabilities and sharpen skills.
- Assume day-to-day contact with existing clients assigned and develops deep relationships that cultivate collaboration and growth opportunities; anticipating client needs & challenges by immersing oneself in their industry and brands to provide thoughtful strategic solutions.
- Effectively lead multiple deliverables across clients. Projects include contributing to campaign strategy, leading program execution, measurement and reporting along with all project management and administration tasks required. Executional elements can include paid media, email & SMS, in-store POS and displays, influencer, UGC and organic social. Appropriate resources and support will be provided as needed.
- Craft effective and professional client and internal communications that spark desired actions and outcomes.
- Write clear and concise estimates, project plans and creative briefs.
- Manage deliverables and timelines for executional excellence.
- Collaborate effectively with internal teams including the wider MPG network and external partners.
- Lead projects with external partners to ensure they are meeting timelines and client expectations.
- Manage necessary administrative tasks to run the accounts you work on including meeting scheduling, agendas and notes, organizing assets and files, maintaining trackers and data, and handling key finance activities.
- Actively participate and support team building and engagement.
- Provide guidance, mentorship and shadowing opportunities to grow Jr. Account Managers and enhance your own leadership capabilities.
- Seek out and engage in professional growth activities that align with your goals and participates in those provided to the greater team and organization.
- 2 years experience in marketing (agency-side a plus).
- Frontline client management or customer service experience.
- Bachelor's degree in marketing or other related field preferred/or equivalent work experience.
- MBA a plus.
- Ideally experience with both digital and print marketing executions.
- Comfortably utilizes Microsoft Office.
- Oral and written communications.
- Ability to adapt quickly to changing priorities.
- Strong project management and administrative skills – showing accountability, follow through and leadership.
- Strong attention to detail and desire for accuracy but can also flex to be a big picture strategic thinker.
MPG provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
We are committed to ensuring that Diversity, Equity, Inclusion, and Belonging (DEI&B) are at the foundation of our culture. Through DEI&B, we embrace the beauty in all of the unique qualities of our employees, communities and clients. MPG’s DEI&B efforts empower us to collectively reach our full potential. by fueling innovation, connection, and growth. We recognize the value of having a diverse and engaged team. We are an organization driven by PEOPLE. Our commitment to diversity, equity, inclusion, and belonging was born from our core values. We believe that by leveraging the unique perspectives and experiences of our employees, MPG can unlock more comprehensive, innovative, and long-standing results for both our client and retailer partners. As our journey continues to evolve, we have made intentional commitments to further champion DEI&B. The foundation of our pledge starts with our promise to each other, our clients, and the community.
Benefits
We offer a generous package of health benefits, including medical, dental, vision, STD/LTD, paid maternity/paternity leave and life insurance. Our compensation program provides market industry base salary, bonuses, and 401K. In addition to paid holidays, we reward an employee’s extra efforts through unlimited paid time off.
