What are the responsibilities and job description for the Customer Service/Sales Representative position at Market Square HR?
Overview
We are seeking a motivated and enthusiastic Customer Service/Sales Representative to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service and support while driving sales. You will engage with customers through various channels, ensuring their needs are met and fostering long-term relationships. If you have a passion for helping others and possess strong communication skills, we want to hear from you!
Responsibilities
- Conduct outbound calling to potential clients to promote products and services.
- Provide excellent customer service by actively listening to customer needs and offering appropriate solutions.
- Process transactions accurately, including cash handling and maintaining records of sales.
- Utilize computerized systems to track customer interactions and manage sales data effectively.
- Collaborate with team members to achieve sales targets and enhance overall customer satisfaction.
- Communicate clearly and effectively with customers, ensuring they understand product offerings and services.
- Assist in maintaining an organized office environment conducive to productivity.
Qualifications
- Previous experience in a call center or customer service role is preferred.
- Strong sales skills with the ability to persuade and influence customers positively.
- Bilingual or multilingual abilities are a plus, enhancing communication with diverse clientele.
- Proficient in using computers and various software applications related to customer service operations.
- Excellent verbal and written communication skills, with a focus on clarity and professionalism.
- Ability to handle cash transactions accurately and responsibly.
- Strong problem-solving skills with a proactive approach to addressing customer concerns.
Join our team as a Customer Service/Sales Representative, where your skills will contribute significantly to our success while providing you with opportunities for growth in a supportive environment.
Job Type: Full-time
Pay: $65,000.00 - $85,000.00 per year
Work Location: Remote
Salary : $65,000 - $85,000
