Demo

Director of Account Management

MarketOnce
Denver, CO Full Time
POSTED ON 1/17/2025
AVAILABLE BEFORE 4/17/2025

About ROI Consultancy Services :

At ROI Consultancy Services, we empower the management consulting industry by facilitating the collection of data and generating insights essential for advising corporations, private equity funds, and other clients. With over ten years of experience, we have successfully executed thousands of surveys and in-depth interviews for consulting firms of all sizes.

Our team is distinguished by their client-centric approach-treating each client's business with the dedication and care as if it were their own. This commitment enables us to deliver personalized service and achieve the highest standards of success and innovation in everything we do. ROI Consultancy Services is part of the MarketOnce family of companies, which includes ROI Rocket and eAccountable. Together, we strive to deliver unparalleled solutions. Headquartered in Denver, Colorado, our global team collaborates from various locations across the US and Europe.

We value curiosity, creativity, collaboration, and expertise, continuously striving to push boundaries and exceed our clients' expectations. Join us at MarketOnce and be part of a culture that drives meaningful results.

About the Opportunity :

The Director of Account Management is a critical leadership position responsible for driving the strategic vision and operational excellence of the account management function. This role focuses on identifying and executing steps to exceed revenue targets while maintaining Gross Profit (GP) standards. The Director will work across the US and will lead high-level client engagements, pursue significant growth opportunities, and act as a resource to ensure seamless project execution. This position requires a strong emphasis on strategic planning, team development, and collaboration with executive leadership to shape the organization's future.

What You'll Do :

Revenue Growth and Strategic Planning :

  • Develop and implement comprehensive strategies to meet and exceed revenue targets, including identifying new client opportunities across different offices and practice areas.
  • Monitor and analyze financial performance, ensuring alignment with GP standards and making data-driven recommendations to enhance profitability.

Strategic Growth :

  • Proactively identify and pursue significant growth opportunities beyond day-to-day projects, leveraging market insights and client feedback.
  • Establish a framework for regular follow-up on identified opportunities to ensure timely and effective engagement.
  • Team Management and Development :

  • Manage and mentor Senior Account Managers, ensuring that team-specific objectives are met and fostering a culture of accountability and high performance.
  • Collaborate with the Executive Leader to forecast staffing needs and identify hiring requirements to support team growth and client demands.
  • Cross-Functional Resource and Support :

  • Serve as a key resource for all teams on various projects, providing strategic guidance and support to ensure successful execution and client satisfaction.
  • Facilitate communication and collaboration across teams, aligning resources to meet client objectives and enhance service delivery.
  • What We're Looking For :

  • Bachelor's degree in Marketing, Business Administration, or a related field; Master's degree or MBA preferred.
  • 8-10 years of experience in account management, client services, or business development, with a strong background in a market research or related industry.
  • Willingness and capability for considerable travel across the US to visit clients, particularly management consulting firms in major cities.
  • Exceptional leadership and strategic thinking capabilities with a proven track record of driving revenue growth.
  • Outstanding verbal and written communication skills, with the ability to influence and engage diverse audiences at all levels.
  • Strong analytical skills with the ability to interpret complex data and make informed decisions.
  • Proven ability to manage multiple high-impact projects and initiatives simultaneously.
  • Deep understanding of market dynamics and client needs, with a focus on delivering
  • What We Offer :

  • Competitive salary : $170,000 - $220,000 and is bonus eligible, allowing you to earn performance-based bonuses as a reward for achieving individual and team goals
  • Flexible vacation policy - take the time you need to recharge
  • Comprehensive health, vision & dental insurance
  • 401k with company contribution
  • Commuter benefits
  • Opportunity for career progression with plenty of room for personal growth
  • What to Expect :

  • 1st Round : 30-minute interview with the Recruiter, followed by an aptitude assessment within 24-48 hrs
  • 2nd Round : 60-minute interview with the Hiring Manager
  • 3rd Round : 2 hours of interviews with the Hiring Team, onsite unless the candidate is remote
  • MarketOnce will accept applications for this role on an ongoing basis

    MarketOnce is an Equal Opportunity Employer. We believe in creating a diverse and inclusive workplace where everyone has the opportunity to thrive. We are committed to hiring individuals based on their skills and qualifications, regardless of race, gender, age, sexual orientation, disability, or any other characteristic. We welcome and encourage applications from all backgrounds.

    Salary : $170,000 - $220,000

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