What are the responsibilities and job description for the LG Home Entertainment Trainer position at MarketSource, Inc?
MarketSource, an Allegis Group company, delivers integrated sales solutions by hiring, training and managing industry-specific professionals that are empowered to create extraordinary customer experiences for many of the world’s most iconic brands. We design and execute sales and training solutions for small and large companies in the B2B and retail space. MarketSource is headquartered in Alpharetta, GA.
Summary
As an MarketSource/LG Home Entertainment Trainer, your role is to equip our new and existing employees, the client and its’ customers with the requisite knowledge, skills, techniques, and motivation to perform at the highest level. Our Trainer is a teacher and must be able to lead groups virtually and in person, develop training materials for both internal teams and the client and collaborate closely with business leaders to assess training needs of the program.
This position requires 75% travel throughout the U.S. Candidate must reside within 50 miles of a major metropolitan airport.
Essential Job Functions:
• Conduct instructor-led and virtual training, including:
o Product training
o Leadership and professional development classes
o New employee orientation
o Train-the-trainer sessions
• Identify, design and customize training activities to incorporate into training for the specific class and learner needs
• Leverage multi-media solutions to enhance learning experiences
• Collaborate with internal and external subject matter experts to perform needs analysis and identify skill and knowledge gaps
• Perform administrative tasks such as planning the training calendar, scheduling training events, and sending training feedback surveys
• Communicate frequently and effectively with leadership and various project stakeholders to ensure timeliness and quality of deliverables
• Increase product knowledge and establish consistent LG Brand messaging that drives increase “sell-through” of LG products in retail accounts
Required Knowledge, Skills, and Abilities:
• Excellent written and oral communication skills
• Excellent presentation and organizational skills
• Knowledgeable in interactive training, assessments, and evaluation
• Proficiency with Microsoft Office Suite (PowerPoint, Word, Excel, Outlook)
• Knowledge of adult learning principles
• Proficient in Video Editing and Document creation software
• Proficient in Adobe Creative Cloud
• Ability to lift up to 50 lbs
Required Experience:
• Minimum 2 years in Home Theater industry
• Minimum 2 years of training experience in classroom setting
Preferred Experience/Skills
• Associate degree or higher
• Instructional design experience and/or certification
• Bi-lingual (English and Spanish)MarketSource is an Equal Opportunity Employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role may be eligible for the following:
San Fran Candidates only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Los Angeles Candidates only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 877-883-4575.
Summary
As an MarketSource/LG Home Entertainment Trainer, your role is to equip our new and existing employees, the client and its’ customers with the requisite knowledge, skills, techniques, and motivation to perform at the highest level. Our Trainer is a teacher and must be able to lead groups virtually and in person, develop training materials for both internal teams and the client and collaborate closely with business leaders to assess training needs of the program.
This position requires 75% travel throughout the U.S. Candidate must reside within 50 miles of a major metropolitan airport.
Essential Job Functions:
• Conduct instructor-led and virtual training, including:
o Product training
o Leadership and professional development classes
o New employee orientation
o Train-the-trainer sessions
• Identify, design and customize training activities to incorporate into training for the specific class and learner needs
• Leverage multi-media solutions to enhance learning experiences
• Collaborate with internal and external subject matter experts to perform needs analysis and identify skill and knowledge gaps
• Perform administrative tasks such as planning the training calendar, scheduling training events, and sending training feedback surveys
• Communicate frequently and effectively with leadership and various project stakeholders to ensure timeliness and quality of deliverables
• Increase product knowledge and establish consistent LG Brand messaging that drives increase “sell-through” of LG products in retail accounts
Required Knowledge, Skills, and Abilities:
• Excellent written and oral communication skills
• Excellent presentation and organizational skills
• Knowledgeable in interactive training, assessments, and evaluation
• Proficiency with Microsoft Office Suite (PowerPoint, Word, Excel, Outlook)
• Knowledge of adult learning principles
• Proficient in Video Editing and Document creation software
• Proficient in Adobe Creative Cloud
• Ability to lift up to 50 lbs
Required Experience:
• Minimum 2 years in Home Theater industry
• Minimum 2 years of training experience in classroom setting
Preferred Experience/Skills
• Associate degree or higher
• Instructional design experience and/or certification
• Bi-lingual (English and Spanish)MarketSource is an Equal Opportunity Employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role may be eligible for the following:
- Medical, dental & vision
- 401(k)/Roth
- Insurance (Basic/Supplemental Life & AD&D)
- Short and long-term disability
- Health & Dependent Care Spending Accounts (HSA & DCFSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
San Fran Candidates only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Los Angeles Candidates only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 877-883-4575.
