What are the responsibilities and job description for the Senior Salesforce Business Analyst position at markspainrealestate?
Job Type:
Contract to Hire
Overview:
We are seeking an experienced and proactive Senior Salesforce Business Analyst/Senior Salesforce Consultant to lead the design and implementation of Salesforce solutions that align with our business objectives. This role involves collaborating with stakeholders to gather requirements, analyzing business processes, and configuring Salesforce to enhance operational efficiency. The ideal candidate will possess deep expertise in Salesforce platforms and a proven track record of delivering scalable solutions.
About Mark Spain Real Estate:
Mark Spain Real Estate (MSRE) is a private equity-backed residential real estate brokerage helping families buy and sell homes. MSRE is the #1 real estate team in the industry for client satisfaction, with over 10,000 5-star reviews. The brokerage serves over 10,000 families a year and closes billions of dollars of real estate transactions annually. MSRE specializes in offering homeowners several selling programs, including getting the best possible guaranteed offer for qualified clients. Technology at MSRE plays a key role in the customer experience and in creating leverage for growth.
Key Responsibilities:
- Requirement Gathering: Engage with business stakeholders to elicit, document, and analyze requirements, ensuring a thorough understanding of business challenges and objectives.
- Solution Design: Develop scalable Salesforce solutions by creating workflows, custom objects, and validation rules that address identified business needs.
- System Configuration: Configure Salesforce platforms, including Sales Cloud, Service Cloud, and Marketing Cloud, to meet business requirements and improve user experience.
- Project Management: Lead Salesforce projects from inception to completion, including planning, execution, and delivery, ensuring they are completed on time and within budget.
- Process Optimization: Analyze existing business processes to identify inefficiencies and recommend improvements to enhance productivity and operational effectiveness.
- Training and Support: Provide training sessions and create comprehensive documentation to empower end-users and ensure successful adoption of Salesforce solutions.
- Data Management: Ensure data integrity and security within Salesforce by implementing best practices for data management and governance.
- Stakeholder Collaboration: Work closely with cross-functional teams, including IT, sales, and marketing, to align Salesforce capabilities with business strategies.
Qualifications:
- Bachelor’s degree in Business Administration, Information Technology, or a related field.
- Minimum of 5 years of experience as a Salesforce Business Analyst or Consultant, with a strong understanding of Salesforce platforms.
- Proficiency in Salesforce configuration, including workflows, process builder, and custom objects.
- Experience with Salesforce integrations and data migration.
- Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions.
- Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels.
- Salesforce certifications such as Salesforce Certified Administrator, Salesforce Certified Advanced Administrator, or Salesforce Certified Sales Cloud Consultant are highly desirable.
What We Offer:
- 6-Month contract with opportunity to extend
- Opportunities for professional development and Salesforce certification support.
- A collaborative and supportive work environment.
- The chance to play a critical role in enhancing internal operations and supporting your colleagues’ success.
