What are the responsibilities and job description for the Senior Director, Group Sales & Service position at Marlins?
Position Summary :
The Senior Director, Group Sales & Service primarily focuses on managing a team of Group Sales & Service Executives and maintaining a focus on revenue generation through the sale of group tickets, hospitality packages, season ticket memberships, and premium seating. This position will receive supervision from the SVP, Ticket Sales & Service with the expectation to exceed annual revenue and paid-ticket targets through the sale of group tickets & hospitality.
Essential Functions :
- Supervise Group Sales & Service Executives and Group Sales and Service Manager
- Work closely with Marketing and Business Analytics Teams to develop and execute sales and marketing campaigns to increase group ticket sales
- Create prospective Group Leader events at loanDepot park and at offsite locations
- Conduct face-to-face appointments with prospective ticket buyers
- Lead regular training sessions for the entire Ticket Sales & Service Department as well as Group Ticket Sales & Service Executives
- Develop new group ticket sales initiatives to increase revenue and attendance
- Identify new technology vendors to improve overall sales efficiency
- Oversee accurate and timely reporting of Group Sales & Service Executives activities and Group Sales pacing to report up to senior leadership
- Network and build relationships in the South Florida community
- Work scheduled shifts during Marlins home games and other LoanDepot park scheduled events
- Miscellaneous duties as assigned
Qualifications & Requirements :
Suggested Education & Experience Guidelines :
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
