What are the responsibilities and job description for the Director of Human Resources position at Marmon Foodservice Technologies?
About The Job
Though you may not know us by name, you’ve most likely enjoyed meals and refreshments supported by our industry-leading brand portfolio. For decades, we’ve designed and manufactured foodservice equipment for some of the world’s biggest, most recognized consumer brands. We are driven to innovate with a clear purpose in mind: to enhance the eating and drinking experience, nourishing the people and communities we serve.
Reporting to the Senior Director of Human Resources (HR), Americas, the Director of Human Resources is responsible for leading all HR functions across the Marmon Foodservice Technology, McAllen, Texas warehouse, Reynosa, Mexico manufacturing facility, and Mexico City office. This role ensures compliance with U.S. and Mexican labor laws, aligns HR strategies with business objectives, and fosters a strong company culture across all locations. The Director of HR will oversee talent acquisition, employee relations, training & development, compensation & benefits, environmental health & safety, and compliance, ensuring a productive and engaged workforce.
The ideal candidate is strongly bilingual (English & Spanish), has experience with Mexican labor unions and union negotiations, thinks strategically and has impeccable stakeholder management and communication skills. Direct experience with human resources for maquiladoras is a must. The candidate should be strong in team development, fostering an engaged and effective Human Resources team, along with inspiring engagement throughout the facilities.
This role is considered on-site, with an office location in Reynosa, Mexico, with the ability to work from the McAllen, TX warehouse, or other locations as needed to support the business. MFT Americas prides itself in workplace flexibility, supporting both the needs of employees and the business.
Why Join Us?
This is an exciting opportunity for an experienced HR leader to shape the people strategy for a growing company with operations in both the U.S. and Mexico. If you thrive in a dynamic environment and enjoy driving HR excellence across borders, we’d love to hear from you!
What You’ll Do
HR Leadership & Strategy:
- Develop and implement HR strategies aligned with business objectives across all locations.
- Lead inclusion and engagement initiatives to promote a positive company culture.
Organizational Strategy & Change Management
- Partner with executive leadership to support workforce planning and organizational development.
- Develop and implement organizational development strategies aligned with business goals.
- Lead change management initiatives to improve adaptability and performance.
- Conduct organizational assessments and recommend solutions to enhance efficiency and culture.
Talent Acquisition:
- Oversee recruitment strategies to attract and retain top talent in Texas and Mexico (salaried and hourly workforce).
- Work with hiring managers to streamline hiring processes and optimize workforce needs.
- Develop onboarding programs to integrate new employees successfully.
- Partner with Talent Acquisition team at headquarters in Carol Stream, IL to align TA processes and philosophy
Training & Development:
- In partnership with L&D Manager, implement training programs to develop leadership and technical skills across teams.
- Drive performance management processes, including goal-setting, evaluations, and career development.
- Promote employee engagement through recognition programs and continuous feedback.
- Ensure compliance with Mexican regulations for training requirements
HR Operations & Reporting:
- Leverage HR systems and analytics to track key workforce metrics.
- Provide HR reports and insights to leadership for data-driven decision-making.
- Manage expatriate employees, visas, and cross-border employment policies.
Environmental Health & Safety
- Oversee the team responsible for ensuring workplace safety, environmental protection and compliance with regulatory standards.
Who You Are
- Strategic thinker who can zoom in and zoom out as necessary, straddling both operational and strategic needs
- Expert on working with and negotiating with Mexican labor unions
- Bilingual – English & Spanish
- Developer of talent, building a bench and a strong succession line
Skills/Experience We’re Looking For
- Bilingual (English & Spanish) required.
- Strong leadership and people management skills.
- Excellent communication, negotiation, and problem-solving abilities.
- Ability to handle confidential information with professionalism and discretion.
- Proficiency in HRIS, payroll systems, and data analytics tools.
Required Qualifications
- Bachelor’s degree (minimum)
- 10 years of progressive experience in Human Resources
- Proven experience leading teams
- Experience in talent acquisition, compensation and benefits, employee relations, performance management, and labor relations (union)
Travel Requirement:
Up to 20% travel – most often to headquarters in Carol Stream, Illinois, or to Mexico City.
Nice To Have Qualifications
- SHRM Certified Professional (SHRM-CP) or Senior Certified Professional (SHRM-SCP)
- Certified Professional in Talent Development (CPTD)
- Prosci Change Management Certification
- Leadership coaching certifications (ICF, Hogan, DISC, etc.)
Benefits
We support your well-being with comprehensive and easy-to-use benefits that you’ll be eligible to enroll in on your first day of employment. Here are some of the highlights:
- Medical, Dental, Vision, and Prescription Drug insurance plans
- Access to a Health Advocate who is an expert in Marmon’s health plan and can help you select the best health benefits for you and your family
- Tax advantaged spending accounts for health and dependent care expenses
- Wellness programs and resources including Telehealth, Mental Health, Fitness, and Family Planning
- Generous paid time off for personal use, holidays, and parental leave
- Company-sponsored life insurance
- 401(k) with fully vested company match; Marmon may also make an additional annual discretionary contribution to your account, whether or not you contribute on your own
- Financial and retirement advising
About Marmon Holdings
Marmon Holdings, Inc., a Berkshire Hathaway company, comprises 11 groups and more than 100 autonomous businesses with total annual revenue of $10 billion. Marmon’s 28,000-plus team members are celebrating the company's 70th anniversary in 2023 and helping write the next chapter of Marmon's story.
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