What are the responsibilities and job description for the Clinic Manager (Urgent Care) position at Marque Urgent Care?
Join the Marque Urgent Care Team!
Marque Urgent Care is growing, and we are looking for a dedicated Clinic Office Manager to lead our team at our Lake Forest location! If you are a dynamic, organized, and compassionate leader with medical office management experience—and preferably a background as a Medical Assistant (MA) or in healthcare—we want to hear from you!
About Marque Urgent Care
At Marque Urgent Care, we pride ourselves on delivering exceptional, friendly, and efficient patient care. We have a collaborative and supportive team environment, where patient satisfaction and employee well-being are our top priorities. Our clinics are modern, fast-paced, and focused on providing high-quality medical care without the long wait times of an ER.
What You’ll Do
As the Clinic Office Manager, you’ll play a critical role in ensuring the smooth daily operations of the clinic while fostering a positive and productive work environment for staff and providers.
Your Daily Responsibilities Will Include:
Team Leadership & Management:
- Supervise, train, and support front office and clinical staff
- Foster a culture of teamwork, professionalism, and excellent customer service
- Monitor staff schedules and coordinate coverage to ensure efficient workflow
Clinic Operations & Patient Experience:
- Ensure the clinic runs efficiently and meets performance benchmarks
- Oversee patient check-in/check-out process and optimize wait times
- Resolve patient concerns and escalate issues as needed
- Maintain compliance with health and safety regulations
Administrative & Financial Responsibilities:
- Manage clinic budgets, including inventory, supplies, and payroll coordination
- Assist with billing inquiries and insurance verifications
- Ensure medical records and compliance documentation are accurately maintained
Provider & Staff Coordination:
- Act as a liaison between providers, medical staff, and administration
- Support provider needs, ensuring they have the necessary resources to deliver excellent care
- Monitor and maintain equipment and clinic supplies
What We’re Looking For
- Preferred: Medical Assistant (MA) certification or a background in healthcare
- 2 years of experience in medical office management or supervisory healthcare roles
- Strong leadership, communication, and problem-solving skills
- Ability to multitask in a fast-paced clinical environment
- Knowledge of medical terminology, insurance processes, and patient care workflows
Why Join Marque Urgent Care?
✅ A Supportive Team Environment – We believe in teamwork, mentorship, and professional growth.
✅ Competitive Pay & Benefits – Including health insurance, PTO, and more!
✅ Fast-Paced, Rewarding Work – Make a real difference in patients' lives every day.
✅ A Company That Cares – We prioritize patient care and employee well-being.
If you’re an experienced healthcare leader looking to make a difference at one of the top-rated urgent cares in the area, apply today!
Marque Urgent Care is an equal-opportunity employer.
Salary : $68,640 - $75,000