What are the responsibilities and job description for the Lift Operations Lead - MM (Seasonal Part Time) position at Marquette Mountain Resort LLC?
Job Purpose:
The lift operator lead assists the lift operations supervisor. He/She will provide for the safe uphill
transportation of guests and co-workers by assisting with the supervising of the daily operations of ski lifts
and the team members that operate them. Communicate regularly with other departments including lift
maintenance, snowsports, tickets & rental, ski patrol, human resources, marketing, and recreation.
This is a seasonal position Oct 15, 2024 - April 15, 2025.
Shift: Must have open availability including nights and weekends
Essential Duties and Responsibilities:
- Assist lift operations supervisor with the planning, supervision and coordination of daily lift operations by exercising supervisory leadership over lift operators.
- Monitor lift operators to ensure they are performing quality customer services and professional behavior.
- Implement, maintain, and coach safety in the workplace.
- Assist with On-hill management, evaluation, and training of lift operations.
- Monitor weather conditions and general surroundings by inspecting all lifts and operators on a regular basis.
- Supervise and assist with daily openings and closings including transportation for team members to work sites, preparation of ramps, and mazing.
- Work closely with the lift maintenance team to ensure issues are resolved when they arise, and assist with preventative maintenance tasks as required by lift maintenance.
- Provide superior and interactive service to our guests. Oversee the daily completion of all appropriate reports including daily lift logs, incident reports, and others as needed.
- Meet service level objectives and department goals as set for by the General Manager.
- Support continuous improvement activities.
- Assist in the support of new and ongoing projects.
- All other job duties as assigned.
The above list reflects the general details necessary to describe the principle and essential functions of
the position and shall not be construed as the only duties that may be assigned for the position.
An individual in this position must be able to successfully perform the essential duties and responsibilities
listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform
the essential functions of this position.
Minimum Qualifications:
- High school diploma or GED equivalent
- Must be an avid mountain biker with the ability to ride our existing rugged, technical terrain Ability to work manual labor in all weather conditions
- Experience in the mountain bike or ski area industry preferred
- Experience in trial building and mini excavator operation is greatly preferred
- Experience with basic carpentry and structural integrity preferred
- Experience in the outdoor recreation industry preferred
- Certifications with chainsaw and heavy machinery operation preferred
- Understanding of tools, machines and the ability to diagnose and repair equipment preferred
- College degree in outdoor recreation, ski area management or related field preferred
- Valid driver’s license required
Physical and mental demands:
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions.
- Regularly required to stand; walk; use hands to finger, handle or feel; reach with hands and arms; and climb or balance
- The employee is frequently required to sit and stoop, kneel, crouch or crawl and occasionally required to taste or smell
- Must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds
- Specific vision requirements of this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus
- Equipment Used:
- Snow removal equipment
- Snowmobile
Working Environment:
The work environment characteristics described here are representative of those an employee
encounters while performing the essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the essential functions.
- Harsh outside weather conditions.
- Occasionally exposed to wet and/or humid conditions; high precarious places; fumes or airborne. particles; toxic or caustic chemicals; extreme cold; extreme heat; risk of electrical shock; and vibration.
- Noise level in the work environment is usually loud.
- Regularly work near moving mechanical parts and exposed to outdoor weather conditions and vibration.
Marquette Mountain is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.