What are the responsibilities and job description for the Executive Lounge Attendant - Morning Shift position at Marriott Birmingham?
Job description
Start Your Journey With Us
At the Birmingham Marriott, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests’ well-being, and we’re energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you’re someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Marriott Birmingham, together we can rise.
Job Summary
Assist Club Lounge in fulfilling guest needs, requests and inquiries, to ensure superior service and value for our guests. Promote team work and quality service through daily communications and coordination with other departments.
Be aware and prepare for all in-house group meetings and VIP arrivals.
Other Essential Duties:
- Set up and prepare the Concierge/M-Club Lounge for daily guest use
- Set out breakfast items
- Serve and clear/clean tables as needed
- Tear down and cleaning the lounge at the end of the shift
- Anticipate guests needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times
- Be familiar with all hotel services/ features and local attractions/ activities to respond to guest inquiries accurately
- Clean all service ware for the Executive Lounge including, but not limited to, chinaware, silverware and cooking utensils
- Maintain cleanliness of the Executive Lounge
- Maintain supplies for the Executive Lounge
What we’re looking for
- Great storytelling skills
- Positive outlook and outgoing personality
- Previous guest service experience is a big plus
This role requires the ability to move and lift up to 25 lbs. Standing, sitting or walking for extended periods of time and ensuring a professional appearance in a clean uniform are also required.
Job Type: Full-time
Pay: $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid sick time
- Paid time off
- Referral program
- Vision insurance
Shift:
- Evening shift
- Morning shift
Ability to Relocate:
- Birmingham, AL 35243: Relocate before starting work (Required)
Work Location: In person
Salary : $17
