What are the responsibilities and job description for the Concierge Attendant position at Marriott Buffalo Niagara?
Restaurant Server
The Marriott Buffalo Niagara is recruiting for an PM Concierge Attendant to deliver exceptional experiences for our guests!
AM Restaurant Server Position Overview
The PM Concierge Attendant provides prompt and courteous service to all Concierge level guests according to company standards while ensuring overall excellent guest satisfaction and dining experience.
Responsibilities
- Ensure prompt and courteous service to guests
- Answer telephone calls and process phone orders
- Greet guests, answer dining related questions, and suggest food and beverage items
- Address guest complaints
- Collect and process guest payments
- Clear dirty table settings and prepare table for resetting
- Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments
- Inspect concierge room stations for neatness and cleanliness
- Assist service staff as necessary to service guests in a timely manner
- Performs other duties as required
Requirements
- Food safety training certified a plus
- Experience with Micros operating system a plus
- Able to life a minimum of 50 lbs
- Able to bend and squat repeatedly
- Able to walk and stand for an extended period of time
Who We Are
We are a company with a reputation of providing our guests with genuine hospitality and a commitment to service that exceeds their expectations. We strive to treat our Team Members fairly; to be great brand partners; to be committed and involved in the community we serve; and to be leaders in the hospitality industry. We are committed to superior quality and service. As a growing organization, our passion is serving guests and providing an unforgettable experience. We create loyal relationships by delivering what was promised as piloted by our Guiding Principles – Associate Engagement, Presentation of our Hotel, Driving Guest Loyalty, Community and Global Focus, and Ensuring Financial Success.
We are an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Evening shift
Shift availability:
- Night Shift (Preferred)
Ability to Commute:
- Buffalo, NY 14221 (Preferred)
Ability to Relocate:
- Buffalo, NY 14221: Relocate before starting work (Preferred)
Work Location: In person
Salary : $17 - $18
