What are the responsibilities and job description for the Customer Service and Administrative Representative position at Marriott International, Inc?
About the Role
We are seeking a Customer Service and Administrative Representative to join our team. As a Customer Service and Administrative Representative, you will be responsible for providing exceptional customer service, responding to customer inquiries, and resolving customer complaints. You will also be responsible for performing administrative tasks, such as data entry, document preparation, and filing.
Key Responsibilities
- Provide exceptional customer service to internal and external customers
- Respond to customer inquiries and resolve customer complaints
- Perform administrative tasks, such as data entry, document preparation, and filing
- Maintain accurate records and files
- Communicate effectively with colleagues and external partners
Benefits and Perks
We offer a comprehensive benefits package, including health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. You will also have access to our employee assistance program, which provides confidential support and guidance on a range of personal and professional issues.
