What are the responsibilities and job description for the Customer Service and Administrative Assistant position at ELM Glass Designs?
Overview
ELM Glass Designs is a family owned and operated business in Sparks NV.
We are looking for a dedicated and organized Front Desk Admin / Office Assistant to join our team. This role will also be an "inhouse- training" role for the e-commerce department we are looking into setting up.
As we are getting busier, this role has become essential. This role will have room for growth for more hours/ wage increase
We need a reliable and motivated team member who is ready to provide exceptional clerical and administrative support to ensure the smooth operation of our front office. The ideal candidate will possess strong customer support skills, be proficient in computer applications, and demonstrate excellent phone etiquette. If you are detail-oriented and enjoy working in a dynamic environment, we encourage you to apply.
Responsibilities
- Greet and assist visitors in a friendly and professional manner.
- Manage incoming calls, directing them to the appropriate personnel while maintaining phone etiquette.
- Perform clerical duties such as filing, data entry, and document management.
- Hardware sorting and any other tasks required to fulfill orders
- Utilize Google Suite and other software for scheduling appointments and managing office communications.
- Proofread documents for accuracy and clarity before distribution.
- Maintain organized records of patient information or client files as needed.
- Provide administrative support to staff members, ensuring efficient workflow within the office.
- Assist with any additional tasks that contribute to the overall efficiency of the front office.
- Light cleaning
Qualifications
- Proven experience in a clerical or administrative role
- Proficiency in Google Suite and general computer literacy.
- Strong organizational skills with attention to detail.
- Excellent proofreading abilities to ensure high-quality documentation.
- Exceptional customer support skills with a focus on providing outstanding service.
- Ability to communicate effectively both verbally and in writing.
- Demonstrated ability to manage multiple tasks efficiently while maintaining professionalism.
Join our team as a Front Office Assistant and contribute to creating a welcoming environment for our clients while supporting our operational needs. We look forward to your application!
Job Types: Full-time, Part-time
Pay: $14.00 - $14.50 per hour
Expected hours: 24 – 36 per week
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Morning shift
- No nights
Experience:
- Customer service: 1 year (Required)
Ability to Commute:
- Sparks, NV 89431 (Required)
Ability to Relocate:
- Sparks, NV 89431: Relocate before starting work (Required)
Work Location: In person
Salary : $14 - $15