What are the responsibilities and job description for the Guest Experience Specialist position at Marriott International, Inc?
About the Role
We are looking for a skilled Guest Experience Expert to join our team at The St. Regis Longboat Key Resort. As a key member of our hospitality team, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is memorable and unique.
About the Job
- Provide a wide range of services to guide guests through their entire stay, from processing operational needs to addressing guest requests.
- Take the initiative to deliver a seamless and personalized experience for our guests.
- Maintain confidentiality and protect company assets at all times.
- Uphold quality standards and ensure uniform, personal appearance, and communications are professional.
Requirements
To be successful in this role, you will need to have:
- A high school diploma or equivalent.
- No prior related work experience is necessary.
- No supervisory experience is required.
- No license or certification is needed.
About Us
St. Regis Hotels & Resorts is committed to delivering exquisite experiences at over 50 luxury hotels and resorts around the world. Our brand is built on a legacy of timeless glamour and vanguard spirit, with a focus on bespoke and anticipatory service delivered by a team of gracious hosts.
