What are the responsibilities and job description for the Hospitality Service Representative position at Marriott International, Inc?
Responsibilities
As a Hospitality Service Representative, your key responsibilities will include checking in guests for appointments, confirming first and last name, and providing general spa orientation to guests upon arrival. You will also be responsible for updating the reservations/cancellations list throughout the day, informing providers of last-minute changes, and resolving scheduling issues as needed by working with supervisor/manager. Additionally, you will promote and sell spa/salon services, stock and maintain retail sales items, and maintain knowledge of current trends within the spa industry.
