What are the responsibilities and job description for the Call Center Representative position at Marriott International?
Call Center Role
We are seeking a talented Call Center Representative to join our team at Marriott International. This role will involve handling inbound and outbound calls from guests, responding to their queries, and resolving any issues they may have.
Key Responsibilities
Requirements
Benefits
We offer a comprehensive benefits package, including health insurance, paid time off, and opportunities for career advancement.
We are seeking a talented Call Center Representative to join our team at Marriott International. This role will involve handling inbound and outbound calls from guests, responding to their queries, and resolving any issues they may have.
Key Responsibilities
- Answer and respond to guest inquiries in a professional and courteous manner.
- Resolve guest complaints and issues promptly and fairly.
- Process payments and resolve billing inquiries.
- Maintain accurate records of guest interactions and follow up on requests as needed.
Requirements
- High school diploma or equivalent.
- No prior experience required.
- Excellent communication and problem-solving skills.
Benefits
We offer a comprehensive benefits package, including health insurance, paid time off, and opportunities for career advancement.
