What are the responsibilities and job description for the Golf Attendant - Seasonal position at Marriott Lexington Griffin Gate Golf Resort & Spa?
Description:
- Excellent customer service skills to assist golfers with their needs
- Ability to maintain a clean and organized golf shop and surrounding areas
- Knowledge of golf equipment and accessories to provide recommendations to customers
- Strong communication skills to interact with golfers in a professional and friendly manner
- Ability to handle cash transactions accurately and efficiently
- Willingness to work flexible hours, including weekends and holidays
- Physically able to lift and carry golf bags and equipment as needed
- Transport clubs to/from guest vehicles and/or group buses.
- Pick up and drop off guest golf bags at bag drop.
- Provide directions to golfers to golf-related areas.
- Assist golfers with carts and equipment.
- Distribute score cards and pencils to golfers.
- Remove golf carts from storage area and stage for play. Remove rental clubs for use by guests, and clean and store after use.
- Store, clean, tag, and organize guest clubs in bag room storage.
- Clean, detail, restock golf carts after each use.
- Document any golf cart damage and deficiency for mechanic's review.
- Maintain cleanliness of golf-related areas.
- Maintain lines of communication with golf shop to ensure efficiency of course operations and guest satisfaction.
- Setup/reset/break down practice stations.
- Pick up/wash balls from practice facility.
- Ensure the security of all golf equipment in storage.
- Notify manager/supervisor of any important issues as necessary.
- Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets.
- Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
- Speak with others using clear and professional language.
- Develop and maintain positive working relationships with others, and support team to reach common goals.
- Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print).
- Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
- Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
- Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
- License or Certification: None
