What are the responsibilities and job description for the Complex National Account Manager position at Marriott?

Additional Information

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Job Number : 25007094

Job Category : Sales & Marketing

Location : THE MIDLAND HOTEL Chicago a Tribute Portfolio Hotel, 172 W Adams St, Chicago, Illinois, United States, 60603 VIEW ON MAP

Schedule : Full Time

Located Remotely? N

Position Type : Management

Additional Information : This hotel is owned and operated by an independent franchisee, Pyramid Global Hospitality. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Drive Innovative Sales Processes and Secure New Business for Two Iconic Chicago Hotels.

Join Pyramid Global Hospitality as a Complex National Account Manager for the vibrant Tribute Portfolio Hotel Chicago Downtown and Independent IL Chicago Lakeshore USA. With transformative updates and reimagined identities planned for Q1 2025, this role offers an exciting opportunity to lead strategic sales efforts, identify new business opportunities, and cultivate relationships in key vertical markets while shaping the future of these iconic properties.

Why This Role Stands Out :

Uncapped Quarterly Incentive Compensation : Your hard work and results are rewarded without limits.
401k Match : Competitive contributions to support your financial future.
Highly Competitive Compensation : Because top talent deserves top pay.
Great Benefits : Comprehensive healthcare, travel perks, and more to support your well-being.
Transformative Opportunity : Be part of an exciting evolution as these hotels debut new, elevated identities in 2025.

The Role :

As a Complex National Account Manager, you will be the strategic sales leader for these two dynamic properties, responsible for :

Identifying New Business Opportunities : Proactively targeting key vertical markets and building a strong pipeline of potential clients.

Building Key Relationships : Developing meaningful connections with decision-makers to foster long-term partnerships.

Securing New Business : Negotiating and closing high-value contracts that drive revenue and position the hotels for success.

Strategic Sales Planning : Aligning efforts with Pyramid Global Hospitality’s vision and leveraging Marriott tools and systems to exceed goals.

Who You Are :

A hotel sales expert with strong Marriott brand experience with a proven track record of identifying, securing, and growing business in key vertical markets.

A relationship-driven professional who thrives on building meaningful connections and delivering tailored solutions.

Energized by transformation and innovation, ready to align with the evolving identities of these properties.

Skilled in sales strategy, negotiation, and leveraging tools like CI / TY to drive measurable results.

Why Pyramid Global Hospitality? Why Now?

Pyramid Global Hospitality is a recognized leader in hotel and resort management, known for its innovative approach and dedication to excellence. Joining Pyramid means access to world-class resources, professional development opportunities, and the chance to work with exciting properties undergoing bold transformations.

This isn’t just another sales job—it’s your chance to lead sales efforts for two iconic hotels, represent trendsetting properties in key vertical markets, and shape their success as they enter a new era in Chicago.

Job Requirements :

5–7 years of progressive experience in hotel sales, with a focus on managing national or global accounts.

Strong preference for candidates with prior experience in Marriott Sales Systems and tools, such as CI / TY or MI Leads.

Demonstrated experience in the Chicago market or similar major metropolitan areas preferred.

Experience working with corporate, association, and group accounts, particularly those requiring high-volume, multi-property coordination.

Experience managing complex account portfolios, including multi-property coordination for Marriott-branded hotels.

Familiarity with Marriott’s Global Sales Organization (GSO) and its processes.

Proven ability to develop strategic relationships with key decision-makers across industries like tech, pharma, finance, and associations.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

The salary range for this position is $95,000.00 to $105,000.00 annually.

This company is an equal opportunity employer.

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Salary : $95,000 - $105,000

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Complex National Account Manager

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