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Complex National Account Manager

Pyramid Global Hospitality
Chicago, IL Full Time
POSTED ON 4/3/2025
AVAILABLE BEFORE 5/3/2025

Property

About Us

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Check out this video for more information on our great company!

Location Description

Welcome to W Chicago - City Center, a distinguished property in the Pyramid Global Hospitality portfolio. Located in the bustling heart of Chicago, Illinois, our hotel features 403 stylish guest rooms and 12,589 sq ft of versatile meeting space, creating an exceptional environment for both guests and employees.

At W Chicago - City Center, we pride ourselves on delivering outstanding service and creating memorable experiences. As a member of our team, you'll work in a dynamic and supportive setting, surrounded by the vibrant energy and iconic architecture of Chicago. We offer diverse positions across various departments, including guest services, food and beverage, housekeeping, spa and wellness, sales and marketing, and more.

Joining our team means becoming part of a close-knit community that values teamwork, professionalism, and a passion for excellence. We provide comprehensive training programs to ensure our employees have the skills and knowledge needed to excel in their roles. If you are a dedicated and enthusiastic individual with a passion for hospitality, we invite you to explore the exciting career opportunities available at W Chicago - City Center. Take the first step towards a rewarding career by applying today.

Overview

Drive Innovative Sales Processes and Secure New Business for Two Iconic Chicago Hotels

Join Pyramid Global Hospitality as a Complex National Account Manager for the vibrant W Chicago City Center and W Chicago Lakeshore . With transformative updates and reimagined identities planned for Q1 2025, this role offers an exciting opportunity to lead strategic sales efforts, identify new business opportunities, and cultivate relationships in key vertical markets while shaping the future of these iconic properties.

Why This Role Stands Out

  • Uncapped Quarterly Incentive Compensation : Your hard work and results are rewarded without limits.
  • 401k Match : Competitive contributions to support your financial future.
  • Highly Competitive Compensation : Because top talent deserves top pay.
  • Great Benefits : Comprehensive healthcare, travel perks, and more to support your well-being.
  • Transformative Opportunity : Be part of an exciting evolution as these hotels debut new, elevated identities in 2025.

The Role

As a Complex National Account Manager, you will be the strategic sales leader for these two dynamic properties, responsible for :

  • Identifying New Business Opportunities : Proactively targeting key vertical markets and building a strong pipeline of potential clients.
  • Building Key Relationships : Developing meaningful connections with decision-makers to foster long-term partnerships.
  • Securing New Business : Negotiating and closing high-value contracts that drive revenue and position the hotels for success.
  • Strategic Sales Planning : Aligning efforts with Pyramid Global Hospitality's vision and leveraging Marriott tools and systems to exceed goals.
  • Who You Are

  • A hotel sales expert with strong Marriott brand experience with a proven track record of identifying, securing, and growing business in key vertical markets.
  • A relationship-driven professional who thrives on building meaningful connections and delivering tailored solutions.
  • Energized by transformation and innovation, ready to align with the evolving identities of these properties.
  • Skilled in sales strategy, negotiation, and leveraging tools like CI / TY to drive measurable results.
  • Why Pyramid Global Hospitality? Why Now?

    Pyramid Global Hospitality is a recognized leader in hotel and resort management, known for its innovative approach and dedication to excellence. Joining Pyramid means access to world-class resources, professional development opportunities, and the chance to work with exciting properties undergoing bold transformations.

    This isn't just another sales job-it's your chance to lead sales efforts for two iconic hotels, represent trendsetting properties in key vertical markets, and shape their success as they enter a new era in Chicago.

    Qualifications

  • 5-7 years of progressive experience in hotel sales, with a focus on managing national or global accounts.
  • Strong preference for candidates with prior experience in Marriott Sales Systems and tools, such as CI / TY or MI Leads.
  • Demonstrated experience in the Chicago market or similar major metropolitan areas preferred.
  • Experience working with corporate, association, and group accounts, particularly those requiring high-volume, multi-property coordination.
  • Experience managing complex account portfolios, including multi-property coordination for Marriott-branded hotels.
  • Familiarity with Marriott's Global Sales Organization (GSO) and its processes.
  • Proven ability to develop strategic relationships with key decision-makers across industries like tech, pharma, finance, and associations.
  • Compensation Range

    The compensation for this position is $95,000.00 / Yr. - $105,000.00 / Yr. based on qualifications and experience.

    Salary : $95,000 - $105,000

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