What are the responsibilities and job description for the Personalized Experience Coordinator position at Marriott?
Role Description
We are seeking a highly skilled and customer-focused Personalized Experience Coordinator to join our team at Marriott. This role requires a unique blend of hospitality expertise and technical skills to deliver exceptional guest experiences.
Key Responsibilities:
- Develop and implement personalized guest experiences based on individual preferences and needs.
- Provide expert knowledge of local attractions, activities, and services.
- Make travel arrangements and reservations for guests.
- Collaborate with local vendors and service providers to ensure seamless guest experiences.
- Monitor and report on guest feedback and suggestions.
Requirements:
- Proven experience in a customer-facing role with excellent communication skills.
- Knowledge of the local area and its attractions.
- Ability to work effectively in a fast-paced environment.
- Fluency in English; additional languages are an asset.
- High school diploma; degree in hospitality or relevant field preferred.
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