Personalized Experience Coordinator

Role Description

We are seeking a highly skilled and customer-focused Personalized Experience Coordinator to join our team at Marriott. This role requires a unique blend of hospitality expertise and technical skills to deliver exceptional guest experiences.

Key Responsibilities:

• Develop and implement personalized guest experiences based on individual preferences and needs.
• Provide expert knowledge of local attractions, activities, and services.
• Make travel arrangements and reservations for guests.
• Collaborate with local vendors and service providers to ensure seamless guest experiences.
• Monitor and report on guest feedback and suggestions.

Requirements:

• Proven experience in a customer-facing role with excellent communication skills.
• Knowledge of the local area and its attractions.
• Ability to work effectively in a fast-paced environment.
• Fluency in English; additional languages are an asset.
• High school diploma; degree in hospitality or relevant field preferred.