What are the responsibilities and job description for the Resort Hospitality Liaison position at Marriott?
Job Description
\As a Concierge at Marriott, you will be the primary point of contact for guests requiring assistance during their stay. Your expertise and attention to detail will ensure that every guest receives a personalized experience that meets their unique needs.
\Key Responsibilities:
\- Develop and implement effective strategies to deliver exceptional guest experiences.
- Manage guest requests, ensuring timely and efficient resolution.
- Collaborate with hotel staff to coordinate guest amenities and services.
- Maintain accurate records of guest interactions and feedback.
- Establish and maintain relationships with local vendors and service providers.
Requirements
\To excel in this role, you will need:
\- Proven experience in a customer-facing role, preferably in hospitality.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and prioritize tasks effectively.
- Basic knowledge of local attractions and events.
- High school diploma; degree in hospitality or relevant field preferred.
