What are the responsibilities and job description for the Store Manager- Hotel Chocolat (Southport) position at Mars, Incorporated and its Affiliates?
Job Description :
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Store Manager - Hotel Chocolat (Southport)
Chicago, IL
On-Site – (Stores are open seven days a week including weekends and evenings)
Hotel Chocolat has built a strong position as the UK’s favorite premium chocolate brand.
The Store Manager - Hotel Chocolat is to lead a high performing multi-skilled retail and café team to accomplish Hotel Chocolat’s mission of ‘Making People Happy Through Chocolate’ through the delivery of the Business, Brand and People Shapers.
The Store Manager is responsible for leading and managing our Food, Beverage & Retail operation so that it is commercially successful, delivering profitable sales growth and increasing the profile of the Hotel Chocolat brand by continuously and consistently exceeding our customer experiences. You’ll be a people-focused and confident leader with spirit and passion in line with our products, people, and values, to drive the team both operationally and commercially to achieve sales and deliver 100% happiness through chocolate to every customer.
What are we looking for?
- High school diploma or equivalent
- 5 years of previous management experience in a retail environment or within a premium retailing or food and beverage operator.
- Experience in a seasonally busy and bespoke selling environment, ideally within a luxury brand or retailer preferred
- Leadership skills experience which includes coaching, team development, motivation and communication.
- Previous experience of leading a team of direct reports (10 )
- Able to sell and lead by example by giving great customer experience.
- Able to drive high performance through the beating of sales forecasts and achievement of KPI’s
- Previous knowledge of Food Hygiene, Allergens and Health & Safety compliance a plus
- Strong understanding of Microsoft Excel, Word, and Outlook.
- A confident communicator, with the ability to recognize when you need to flex your communication style.
- Previous stakeholder management experience is a plus
What would be your key responsibilities?
People
Brand
Business
What can you expect from Hotel Chocolat?
All applicants must have permanent legal authorization to work in the United States. Mars does not sponsor employment visas for this role. This position is not eligible for relocation benefits. #LI-onsite #LI-MS1
The base pay range for this position at commencement of employment is expected to be between the range listed below; however, base pay offered may vary depending on multiple individualized factors, including but not limited to, market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, if eligible, including variable pay, medical and dental benefits, participation in 401k plan, and paid time off benefits. Eligibility for these additional elements depends on the position offered and the employee’s work schedule (i.e., part-time schedule, store associate). Details of participation in these benefit plans will be provided if an applicant receives an offer of employment.
USD 63,457.00 - USD 87,254.00
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Salary : $63,457 - $87,254
