What are the responsibilities and job description for the Field Services Engineering - Service Engineer position at MARS Solutions Group?
MARS Solutions Group is looking for an experienced Field Services Engineering - Service Engineer , for a client located in Arlington, Texas, USA . Our client is a well-known Healthcare technology and organization seeking bright, tech-savvy talent.
Client Industry : Healthcare technology and organization
Location : Arlington, Texas, USA
Job Type : Onsite
Job Title : Field Services Engineering - Service Engineer
Experience Level : Degree in related discipline (Electrical Engineering, Electrical Engineering Technology, ect) and / or equivalent work experience.
Nice to Have Skills : repair and installation duties may be performed at client s home or in a place of business. These engineers can work both in public and private sector in electronic manufacturing companies.
Schedule / Hours : First Shift M F 09 : 00 AM - 05 : 00 PM
Hours Per week 24 Hours
Essential Responsibilities :
Service Engineers are required to design, install, or repair equipment related to different sectors of technology world. Their repair and installation duties may be performed at client s home or in a place of business. These engineers can work both in public and private sector in electronic manufacturing companies.
Basic troubleshooting, installation, maintenance and repair on designated equipment.
Completing Preventative Maintenance and field modifications.
Ordering and managing repair parts cycle times.
Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner.
Maintaining daily communications with customers to ensure resolution and proper follow-up.
Maintaining tools and test equipment and ensuring they are properly calibrated.
Meeting Health and Human Services, Environmental Health and Safety and / or all other applicable regulatory requirements.
Utilizing the escalation process to resolve customer service delivery issues.
Qualifications :
Degree in related discipline (Electrical Engineering, Electrical Engineering Technology, ect) and / or equivalent work experience
About MARS Solutions Group :
MARS Solutions Group is an IT staffing firm with access to a wide variety of jobs at various clients across the country. We operate with the consultant's best interests in mind and align them with roles that match their skills, aspirations, and interests. MARS values our relationships with consultants. Therefore, we will stay in touch throughout the duration of the contract to ensure the job is going well and that the role meets their career development needs.
