Manager, Client Leadership

TWINOAKS is a top-ranked shopper agency seeking motivated people who have a passion for great ideas. We are a carefully selected group of thinkers, who look past quick fixes to craft tangible solutions.

Our team is an intentional blend of retail and brand experience, providing a unique mix of insight and understanding, allowing us to create strategic and innovative shopper programs for both brand and retail.

We are a different kind of agency with an unexpected point of view. We are seeking a Manager, Client Leadership. Candidates must have experience with CPG or shopper marketing agency related experience. Candidates must reside in the CT or NYC area

PRIMARY RESPONSIBILITIES :

• Work with the internal cross-functional team (Strategic Planning, Client Leadership and Creative) to develop optimal and actionable strategies, concepts and tactics
• Manage the implementation of key client projects
• Build strong working relationships with assigned retailer client contacts
• Manage execution of approved programs through team
• Work with external client vendors/agencies to execute projects as assigned
• Approach and manage partnership relationships with other manufacturers or properties
• Identify retailer direct and manufacturer platforms
• Develop and manage project timelines and budgets
• Manage communication of project status and budget to client teams
• Work hand-in-hand with internal teams on planning and implementation of retail marketing extensions of brand and category programs (national retainer clients)
• Manage client approval process
• Measure post-promotion results using agency and client-provided data
• Some travel required
  
  

SKILL SETS REQUIRED:

• Bachelor’s degree in advertising, marketing, business, or related field
• 5-7 years experience in retail shopper marketing or experience with assigned retailer
• Proficient in Retail Media
• Nice to have, not a requirement: Experience with Walmart Connect
• Business smarts/potential to think strategically
• Savvy (street smarts/common sense)
• Great client relationship management skills
• Passion for agency life
• Solid CPG client experience
• Shopper Marketing experience
• Proven Project Management experience
• Strategic thinking in the development of Shopper Marketing programs and management of day-to-day business
• Sound decision making skills based in industry knowledge
• Passion about business – always thinking of ways to improve/grow assigned client/business
• Strong listening skills and attention to detail
• Excellent verbal, written, presentation and interpersonal skills
• Desire to dig in and do what’s needed to get the job done right
  
  

TWINOAKS is an Equal Opportunity Employer and will recruit, hire, train and promote persons in all job classifications without regard to race, ancestry, creed, color, sexual orientation, gender identity, age, national origin, disability or handicap, HIV, veteran, marital or family status, or any other status or condition protected by applicable state and/or federal laws, except where a bonafide occupational qualification applies.

TWINOAKS has developed a wide variety of inclusive benefit plans and policies that address and promote the needs of all employees and their family members, including comprehensive group health plans, a parental leave program that includes paid maternity and paternity benefits for pregnancy, adoption and surrogacy, flexible paid time off, a broad and confidential employee assistance program, ongoing wellness support initiatives, trusted financial health advice and guidance, promotion of education through tuition support and assistance, and a flexible and supportive work environment and culture.

Compensation Range: $60,000 - $85,000 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be February 28, 2025.

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