REGIONAL CLINICAL SUPERVISOR

Position Summary: The Regional Clinical Supervisor reports to the Vice President, Clinical Operations and in collaboration with the Vice President, Family Services supervises MARSELL ORR Lead Clinical Social Workers. The Regional Clinical Supervisor is responsible for the operations within MWC Riverside, MWC Victorville, and MWC Fontana, ensuring the delivery of high-quality services in compliance with ORR regulatory standards.

Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Supervises and provides support to the ORR Lead Clinical Social Workers and Clinical Social Workers in addition, functions as first line of clarity for management and senior management in collaboration with the Vice President, Family Services.
• Provides training, guidance, and mentorship to staff members, ensuring they are equipped with the necessary skills and knowledge to perform their roles effectively.
• Collaborating with senior management to develop and implement clinical programs and initiatives that align with organizational goals and objectives.
• Ensuring that clinical services meet industry standards, regulatory requirements, and best practices.
• Monitoring and evaluating the quality of clinical services provided within the region and identifying areas for improvement.
• Ensuring compliance with relevant laws, regulations, and accreditation standards in the provision of clinical services.
• Conducting regular performance evaluations of clinical staff members, providing constructive feedback, and establishing performance improvement plans when necessary.
• Overseeing the collection, analysis, and reporting of clinical data and outcomes to track program effectiveness and identify areas for improvement.
• Building and maintaining positive working relationships with external stakeholders, such as referral sources, community partners, and regulatory agencies.
• Handling crises or emergencies within the region, providing support and guidance to staff members, and implementing appropriate interventions.
• Ensuring that clinical staff members adhere to organizational policies, procedures, and ethical guidelines in their practice.

Supervisory Responsibilities: Directly supervises employees in the Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

Ensure that employee performance evaluations are completed on a timely basis.

• Coordinate staffing schedules and supervision.
• Supervise, coaches, and mentors staff providing guidance to their work and learning including, when necessary, corrective/disciplinary action in a timely and professional manner.

Conducts annual and probationary performance appraisals for assigned staff as assigned.

Competencies: To perform the job successfully, an individual should demonstrate the following.

• Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
• Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.
• Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.
• Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.
• Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
• Judgement - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential function.

Education/Experience: Master's degree or equivalent; or four to ten years related experience and/or training; or equivalent combination of education and experience.

• Must be Licensed.

Language Ability:

Read, analyze and interpret business, professional, technical or governmental documents. Write reports, business correspondence and procedure manuals. Effectively present information and respond to questions from managers, customers and the public.

Mathematical Ability:

Comprehend and apply principles of advanced calculus, algebra and advanced statistical theory. Work with concepts such as limits, rings, quadratic and differential equations, and proofs of theorems.

Reasoning Ability:

Apply logical thinking to a wide range of intellectual and practical problems. Deal with nonverbal symbolism (e.g., formulas and equations) in difficult phases. Deal with a variety of abstract and concrete variables.

Computer Skills:

• Proficiency in MS Office (Word, Excel, Outlook)
• Proficient in the use of standard office equipment.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is usually moderate.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit. The employee is frequently required to use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand and walk. The employee must be able to occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.