What are the responsibilities and job description for the CUTOMER SERVICE REPRESENTATIVE/BILING position at Marshall Municipal Utilities?
Customer Service Representative / Billing Clerk
Marshall Municipal Utilities, located in Marshall, Minnesota is accepting applications for a full-time Customer Service Representative / Billing Clerk (CSR) position. Major responsibilities include but are not limited to performing a variety of customer service duties for the accurate management of utility accounts and the assisting with regular monthly utility billing processes. In addition, the CSR will receive, process and balance payments, assist and respond to customers’ questions or requests, answer telephone inquiries, prepare, update and maintain computerized customer files.
Applicants are required to have a High School Diploma or equivalent. In addition, applicants must have three years of customer service responsibility in an office setting, proven ability to effectively deal with people under a variety of circumstances, working knowledge of computers and billing systems and schedules; working knowledge of Microsoft, Outlook, and Word software programs. the the ability to compose correspondences
and use basic information in developing reports, and the ability to express oneself orally and in writing. In addition, three years of billing experience is preferred.
This position is an onsite, in person office position with a working schedule of Monday through Friday 8 : 00 a.m. to 4 : 30p.m.
A full and detailed job description can be downloaded from MMU's website at www.marshallutilities.com under career oportunities.
Compensation for this position ranges from $55,604 to $69,505 commensurate with experience and qualifications. MMU also offers an excellent benefits package.
To apply for this position, please visit www.marshallutilities.com under career
opportunities and electronically complete and submit an application for employment, your resume, and a list of references
If you have any questions on the process or the position, please contact Amy Karbo, Human Resource
Coordinator, at 507-929-5971 or by email at amyk@marshallutilities.com.
Deadline for receipt of applications is Tuesday, February 18, 2025, by 4 : 30 pm.
Tentative starting date is April 1, 2025. The position will remain open until filled.
113 South Fourth St « Marshall, Minnesota 56258-1223 Telephone : 507-537-7005 Fax : 507-537-6836 marshallutilities.com
Marshall Municipal Utilities is an Equal Opportunity Employer
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Salary : $55,604 - $69,505
