Technology Help, Enrollment and Data Technician

POSITION(S): Technology Help, Enrollment and Data Technician

LOCATION: Marshall Middle School Technology Department

WAGE: $17.00/hr

WORK YEAR: 52 Weeks

HOURS: 40 hr/week

BENEFITS: Medical, Dental, Vision, Life

POSITION SUMMARY: The Technology Help, Enrollment and Data Technician assists the technology needs of staff and students by answering questions and providing information that facilitates the correct operation of hardware and software in addition to maintaining 1 to 1 devices within the district. The employee is responsible for all new student registrations in the District as well as assisting in the collection and reporting of district data for pupil accounting.

JOB QUALIFICATIONS:

• Minimum of a high school diploma; two (2) years of post-graduate training college, preferred
• Two (2,) or more years in public school setting, desired
• Strong communication (verbal, written and listening) skills
• Excellent customer service skills
• Willingness to acquire additional training and skills for job-related duties
• Willingness to learn about new technology and adapt to its use
• Maintain and adhere to district-wide confidentiality
• Maintain regular and punctual attendance
• Strong organization skills
• Strong technology skills
• Pleasant demeanor
• Flexibility to work with others in a variety of circumstances

JOB DUTIES AND RESPONSIBILITIES: The nature of responsibilities listed is a reflection of the job description

HELP DESK:

• Provide technical and maintenance support to computer workstations in all district buildings including but not limited to PowerSchool, Chromebooks, iPads, G Suite, Microsoft Office, Clever, Edmentum, GoGuardian Intune, Avigilon and Follett
• Monitor technology Service Desk (online and telephone)
• Provide technical support for computer labs (i.e., workspace functionality, reporting network status, imaging workstations and installation/removal of appropriate software for instruction)
• Provide additional technical support as assigned by the Director of Technology

STUDENT DEVICE MANAGEMENT:

• Maintain a building device database
• Diagnose and repair student devices
• Coordinate with supplier for parts and external repairs
• Summer maintenance and updates of all student devices
• Work with library technicians on upkeep of fleet

ENROLLMENT:

• Serve as primary contact for new student registrations including contact with parents
• Process all incoming new student paperwork, initial records requests, etc. entering data into student information database
• Verify residency of all new incoming students
• Communicate essential information to the appropriate buildings
• Manage all School of Choice applications
• Assist with the unenrollment activities of students, including applicable reports as requested by the Superintendent
• Respond to inquiries of staff, other educational institutions, the public, parents and/or students (e.g. registration, residency verification, etc.) for the purpose of providing information and/or direction
• 
  DATA QUALITY/PUPIL ACCOUNTING:
• Serve as a positive public relations advocate for the district, including dissemination of school information
• Coordinate, train and assist district secretarial staff with building level reporting issues
• Monitor additions, deletions and revisions of PowerSchool and MSDS databases and train secretaries on new count requirements
• Prepare district level pupil accounting reports for all required count days as mandated by the state
• Maintain all University Identifier Codes (UIC) numbers district wide and resolve as necessary
• Act as a liaison between district staff and MISD auditor when questions and/or concerns arise
• Attend trainings and conferences as required to keep up to date on the changes in laws, regulations, and requirements from the State and Federal government; distribute information to staff as it pertains to their positions
• Assist in maintaining a district count procedures handbook
• Assist in reports to be submitted: Fall, spring, early childhood (ECSE), Graduation Dropout (GAD), Teacher Student Data Link (TSDL), Days and Hours and all Student Record Maintenance (SRM) as needed and others as directed
• Assist in establishing procedures for new pupil accounting procedures
• Work with building secretaries in verifying student data

APPLICATION PROCESS:

• External Applicants: Must complete an online application accompanied by a resume, and evidence to show minimum qualification requirements have been met (i.e. copy of transcript(s), diplomas, certificates, etc.); paper copies will not be accepted. To access and start an application for employment, visit www.marshall.k12.mi.us; click on Employment Opportunities under District area.

DEADLINE TO APPLY: Until Filled