What are the responsibilities and job description for the Senior Director, Store Systems position at Marshall Retail Group?
Join our Support Center and be a pivotal resource to our field and distribution teams —where innovation, cross-functional collaboration, and career growth come together in an exciting environment!
WHSmith North America is seeking an experienced and visionary Director of Store Systems to lead our efforts in enhancing operational efficiency and driving innovation across our retail locations and corporate functions. This senior leadership role will oversee the development and implementation of integrated systems and infrastructure that support our business objectives, improve store operations, and optimize the customer experience.
Location: Support Center, 6600 S Bermuda Rd, Las Vegas, NV 89119 OR (remote with travel)
Schedule: Monday – Friday, weekends as needed
Pay: $150,000 - 185,000
Benefits
- Employee Discount
- Employer-Paid Life Insurance
- Flex Time Off
- Disability Insurance
- Medical, Dental, and Vision Insurance
- Paid Parental Leave
- 401(k) with company match
Job Responsibilities
- Strategic Leadership: Develop and execute a comprehensive technology strategy that aligns with the overall business objectives, enhancing customer engagement and operational efficiency in stores.
- Technology Innovation: Identify, evaluate, and implement cutting-edge technologies that improve the in-store experience, including point-of-sale systems, inventory management tools, and customer engagement platforms.
- Team Development: Build and lead a high-performing team of technology professionals, fostering a culture of innovation, collaboration, and continuous improvement.
- Cross-Functional Collaboration: Partner with marketing, operations, and supply chain teams to ensure technology solutions are integrated seamlessly into all aspects of the business.
- Vendor Management: Establish and maintain relationships with technology vendors and service providers to ensure effective implementation and support of systems.
- Budget Management: Oversee the technology budget, ensuring that resources are allocated efficiently to support initiatives that drive business value.
- Data Analytics: Utilize data analytics to assess the performance of technology initiatives and drive decision-making, enhancing store operations and customer experience.
- Change Management: Lead change management efforts associated with new technology implementations, ensuring effective training and support for store associates.
- Compliance and Security: Ensure all technology systems comply with industry standards and regulations, maintaining a secure environment for customer and company data.
Salary : $150,000 - $185,000
