What are the responsibilities and job description for the Member Service Representative position at Marshfield Medical Center Credit Union?
Join Our Team as a Member Service Representative at Marshfield Medical Center Credit Union!
Are you passionate about providing exceptional customer service and making a real difference in your community? Marshfield Medical Center Credit Union is seeking a dynamic and friendly Member Service Representative (MSR) to join our team! As an MSR, you’ll be at the heart of our mission to offer personalized financial services, build lasting relationships, and help our members achieve their financial goals.
What You’ll Do:
- Provide excellent service to members by processing transactions with accuracy and efficiency.
- Assist members with account inquiries, balances, withdrawals, deposits, and loan payments.
- Promote and educate members on our products and services, offering solutions that best fit their needs.
- Maintain an accurate cash drawer and ensure all transactions are completed according to policy.
- Work collaboratively with a dedicated team to create a welcoming, positive environment.
What We’re Looking For:
- A positive attitude and strong communication skills.
- Attention to detail and the ability to handle financial transactions with accuracy.
- Member-focused mindset with a passion for helping others.
- Ability to work in a fast-paced environment while maintaining professionalism.
- Previous experience in a customer service or cash-handling role is a plus but not required.
Why Marshfield Medical Center Credit Union?
- Competitive pay and benefits package, including health, dental, and 401k.
- Opportunity for career growth and development.
- Be a part of a community-oriented organization focused on making a positive impact.
If you're ready to take the next step in your career and become an essential part of our team, we’d love to hear from you!
Check out our "Careers" page to see what life at the Credit Union is like and to apply! https://mmccu.com/careers/
Marshfield Medical Center Credit Union is an equal-opportunity employer.
Job Type: Full-time
Pay: $13.00 - $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Experience:
- Customer service: 1 year (Preferred)
Ability to Relocate:
- Marshfield, WI 54449: Relocate before starting work (Required)
Work Location: In person
Salary : $13 - $18