What are the responsibilities and job description for the Jr. Computer User Support Specialist position at Martek Global?
Job Description
Martek Global Services, Inc. (“Martek”) has been awarded several long-term Federal contract to provide a wide range of IT talent. Our team is seeking a Jr. Computer User Support Specialist to join our team supporting the Department of Defense (DoD) with High Performance Computing (HPC) Moderation Program and Army Corps of Engineers, Engineer Research and Development Center (ERDC) DoD Supercomputing Resource Center (DSRC) with the required education and experiences outlined below.
This position is located Wright-Patterson Air Force Base, Ohio.
Responsibilities & Duties
The Junior Computer User Support Specialist will provide technical assistance to computer users. Additional duties include:
Preferred experience in various HPC Systems and various HPC Technologies.
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Martek Global Services, Inc. (“Martek”) has been awarded several long-term Federal contract to provide a wide range of IT talent. Our team is seeking a Jr. Computer User Support Specialist to join our team supporting the Department of Defense (DoD) with High Performance Computing (HPC) Moderation Program and Army Corps of Engineers, Engineer Research and Development Center (ERDC) DoD Supercomputing Resource Center (DSRC) with the required education and experiences outlined below.
This position is located Wright-Patterson Air Force Base, Ohio.
Responsibilities & Duties
The Junior Computer User Support Specialist will provide technical assistance to computer users. Additional duties include:
- Provide technical assistance to computer users.
- Answer questions or resolve computer problems for clients in person, or via telephone or electronically.
- Account management (establish user accounts, reset passwords)
- System level administration and troubleshooting
- Assist users with understanding software and hardware capabilities.
- Continuous performance monitoring to ensure operational capability.
- Assist in maintaining standard operating procedures.
- Perform other duties as assigned.
- Report any discrepancies to supervisor.
- Must hold an active in scope SECRET clearance with the ability to obtain and maintain a top-secret security clearance. (US Citizenship required)
- A HS diploma with a minimum of 4 years related experience or AS degree with 2 years’ experience or BA degree is preferred.
Preferred experience in various HPC Systems and various HPC Technologies.
- Cray/Cray Ex, IBM, SGI, Penguin, or customer architecture
- Red Hat Enterprise Linux (RHEL), CentOS, or Linux variants operating systems (OS)
- InfiniBand (IB), Intel Omni-Path interconnects
- Portable Batch System (PBS), Simple Linux Utility for Resource Management (SLURM), or IBM Platform Load Sharing Facility (LSF) schedulers
- Intel Xeon, AMD EPYC, or ARM CPUs
- Nvidia graphic processing units (GPU)s
- ITLI Foundation
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