What are the responsibilities and job description for the Collections Specialist position at Martin Environmental Services?
Overview
We are seeking a dedicated and detail-oriented Collection Agent to join our team. The ideal candidate will play a crucial role in managing accounts receivable and ensuring timely collection of outstanding debts. This position requires strong communication skills and a customer-focused approach to effectively resolve payment issues while maintaining positive relationships with clients.
Duties
- Manage and collect overdue accounts through various communication methods, including phone calls, text messages, emails and letters.
- Provide excellent customer service by addressing inquiries and resolving disputes related to outstanding balances.
- Maintain detailed records of all communications and transactions related to collections on spreadsheets and customer management software.
- Work closely with the accounts payable department to ensure accurate reporting of collected funds.
Requirements
- Proven experience in accounts receivable or collections required.
- Excellent customer service skills with the ability to handle sensitive situations professionally.
- Ability to work independently while also being a collaborative team player.
- Strong organizational skills with attention to detail in managing multiple accounts simultaneously.
Join our team as a Collection Agent, where your contributions will directly impact our financial health while providing exceptional service to our clients.
Job Type: Full-time
Pay: $14.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Experience:
- Collection management: 1 year (Required)
Ability to Commute:
- Dothan, AL 36303 (Required)
Ability to Relocate:
- Dothan, AL 36303: Relocate before starting work (Required)
Work Location: In person
Salary : $14 - $18