Sales Coordinator

As a Sales Coordinator, you will function as the point of contact for all aspects of group functions & bookings at the property, including room blocking, rooming lists, amenity coordination, event details, & follow ups. You are the liaison between the property's sales department, guest services departments and the clients, always conducting their communication with a welcoming and positive demeanor. The Sales Coordinator demonstrates professionalism with all clients, guests, vendors and coworkers. You have extensive previous experience in event management and / or hospitality, displaying commitment to solving problems and at the best interest of the hotel. You are confident and feel comfortable in a leadership role, with the ability to multi-task, prioritize and communicate effectively.

Responsibilities of the Ideal Candidate

Act as a point of contact for guests, coworkers and vendors, maintaining communication with all relevant parties prior, during and after each event including but not limited to :

• Coordination of rooming lists
• Event details set up
• Answering questions from groups
• Communication between the sales department and the guest services department to ensure positive customer service for guests.
• Maintain a professional and attentive relationship with guests and potential clients through continuous correspondence, including onsite tours, requesting feedback, and sending Thank You's.
• Consistently check group reservations and status on a weekly basis to ensure all information is properly recorded and blocked rooms have been set up.
• Continuously organize all equipment, files, signage and amenities required.
• Develop Banquet Event Orders for all meeting / events and conduct BEO Meetings.
• Become proficient in necessary programs, such as Room Key, Event Temple and Microsoft Office, reporting all data in detail.
• Follow through on all contracts and reservations, ensuring all entries in programs have been made, deposits have been charged, and information has been shared with hotel staff.
• Group billing & collection of outstanding invoices due.

Position Starts at : $22 / hour

Core Competencies :

Experience and Education :

Physical Requirements :

The minimum physical requirements for this position include but are not limited to :

Salary : $22