What are the responsibilities and job description for the Medical Office Front Desk / Insurance Clerk position at Martinsville Physical Therapy?
Job Overview
We are seeking a dedicated and professional Front Desk Agent to join our team. This position requires strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.
Duties
- Verification of patient insurance and benefits; assist with necessary documentation.
- Obtain pre-authorizations for patient's visits.
- Assist with front desk operations, including answering phone calls and scheduling appointments when needed.
- Ensure compliance with HIPAA regulations while handling sensitive patient information.
- Collaborate with medical office staff to facilitate smooth operations and enhance customer service.
- Assist with administrative tasks as needed, including data entry and maintaining office supplies.
Requirements
- Previous experience as a Front Desk Agent or in a similar role is preferred.
- Proficiency in using phone systems and basic office software applications.
- Knowledge of medical billing processes and ICD-10 coding is helpful.
- Excellent organizational skills with attention to detail for managing files and records accurately.
- A positive attitude and willingness to work collaboratively within a team environment.
Join us in delivering outstanding service while being part of a dynamic team!
Job Type: Part-time
Pay: $12.50 - $13.00 per hour
Expected hours: 25 per week
Medical Specialty:
- Physical & Rehabilitation Medicine
Schedule:
- Day shift
- Monday to Friday
Ability to Commute:
- Martinsville, VA 24112 (Required)
Work Location: In person
Salary : $13 - $13