What are the responsibilities and job description for the Warranty Service Representative position at Marvair?
Job Summary:
We are seeking a Warranty Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service, handling inquiries, and resolving issues to ensure customer satisfaction.
Duties:
- Answer incoming customer calls and respond to customer inquiries promptly and professionally
- Utilize phone etiquette to provide information about products and services
- Conduct outbound calling campaigns to follow up with customers
- Communicate effectively with customers to understand their needs and provide appropriate solutions
- Perform data entry tasks accurately and efficiently
Skills:
- Strong customer service skills
- Excellent communication skills both verbal and written
- Ability to analyze information and make informed decisions
- Experience in outbound calling is preferred
- Familiarity with data entry processes
This position offers the opportunity to work in a dynamic customer service environment where you can enhance your skills and contribute to the success of the team. If you are passionate about delivering exceptional service and enjoy interacting with customers, we would love to hear from you. Apply now!
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Shift:
- Day shift
Ability to Commute:
- Vienna, GA 31092 (Preferred)
Ability to Relocate:
- Vienna, GA 31092: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $18
