What are the responsibilities and job description for the Marvin's - Store Manager position at Marvin's Building Materials?
Job Description:
The Store Manager is a key role that oversees the daily operations of Marvin's store. This individual is responsible for driving sales and profitability while maintaining an exceptional customer experience. They must be knowledgeable about the local market, customer base, and competition to make informed decisions.
Key Responsibilities:
- Customer Service: Provide exceptional customer service, train and motivate sales teams, cultivate satisfied customers, and resolve complaints promptly.
- Budgets & Payroll: Drive store sales and profit, understand financial performance dynamics, control costs, and schedule payroll effectively.
- Inventory Control: Ensure accurate inventory movement recording, maintain proper inventory levels, and store merchandise securely.
- Safety & Loss Prevention: Maintain a safe working environment, possess knowledge of security measures, and protect inventory from loss and theft.
- Employee Relations: Recruit, select, and train employees, create a team environment, and provide resources for employee development.
- Communication: Comply with company policy, report unusual occurrences, and lead monthly store meetings.
- Coaching & Training: Set goals, provide feedback, and direct associates to training opportunities.
Requirements:
- Excellent leadership and problem-solving skills
- Ability to manage with limited supervision
- Strong communication and organizational skills
- Detail-oriented with ability to handle multiple tasks
- Mathematical and general business skills
- Working knowledge of retail building materials, home improvement, and hardware products
- Previous retail experience preferred
- Demonstrated ability to manage physical assets and perform physical work
