Team Lead II Operations (Th-Sat days)

Job Summary:

Intermediate level Team Lead is accountable for the timely packaging of global cosmetic and OTC (over the counter) products according to established quality and operating criteria and standards for finished goods in excess of 15MM units per month. Acts with moderate guidance from cell managers and/or Team Lead III. Conducts research on packaging operations issues and makes recommendation for good business decisions. Contributes to ensuring safe working practices are followed and contributes ideas to simplify and standardize the workplace. Shares ownership in achieving world class performance and continuous improvement of production. This role is accountable for helping to achieve strategies and goals of becoming the world class, low cost/high quality producer of choice. Drives employee alignment and engagement across the value streams of the business. Responsible for developing, coaching, and mentoring team members for excellent performance. The team leader is responsible for providing the direct leadership to production employees in value streams, including work scheduling and assignment, employee training, ensuring production quality and quantity requirements are met; evaluating staffing needs, administering safety, communication, teambuilding, etc. These goals must be accomplished in a safe and effective manner through utilization, development and adherence to the Mary Kay manufacturing system.

About the Role:

Responsibilities:

• Leads and directs the activities of the assigned cell of Machine Operator I (assemblers & material handlers), Machine Operator II (production coordinators), Machine Tech (production line technicians), and Team Coordinator to effectively package finished goods products according to Good Manufacturing Practices (GMPs) and production specifications. Selects, trains, motivates, counsels, and rewards subordinate staff to ensure the achievement of departmental goals. Must work towards continuous improvement in all areas of production. Create a specific line of sight that informs employees of the department’s vision, steps to take to accomplish the goals, and employees’ role in achieving the goals. Coach and promptly address employees’ performance or behavior issues by creating action plans to help the employee improve.

• Inspects department areas to ensure safety and cleanliness standards are in accordance with GMP and 6S Lean Manufacturing practices. Responsible for all safety issues affecting employees, including taking action to minimize the risk of injury as needed.

• Analyzes equipment problems to isolate specific causes (i.e., man, method, machine, materials) and participates in troubleshooting of equipment utilizing scientific methodologies such as Cause & Effect, FMEA (Failure Mode Effect Analysis, PDCA (Plan, Do, Check, Act), 5 Why’s. Consult with support teams to determine the root cause and implement corrective action. Assesses the quality of component parts and products by inspecting appearance, function, color, viscosity, and correctness using all available production information. Audits each line at startup to ensure all production requirements are in compliance. Plans and supervises the repair of production equipment to minimize production downtime and cost. Analyzes downtime reports and consults with Planning and Engineering to establish repair priorities. Coordinates scheduling of preventive maintenance (PM) and repairs to maximize productivity. Follows established Trigger Point system to notify and drive decisions regarding machine failure, product and/or component defects.

• Ensures proper utilization of equipment, manpower, and materials to eliminate downtime, injuries, and/or scrap. Develops more efficient means to identify limiting factors of equipment, staffing, and materials to better utilize available resources and maximize productivity.

• Interacts with Scheduling, Planning, Processing, Engineering, Quality, Warehousing, and other support functions to identify and resolve issues impacting product quality and/or production efficiencies. Reacts quickly to multiple situations involving production. Thinks creatively and independently in leading team efforts to resolve recurring issues. Leads change effectively in a high employee involvement and teamwork oriented environment.

• Maintains control of production man-hours by monitoring area efficiency reports. Review daily production reports to maintain and improve scheduled production levels of finished products for distribution. Develops and implements control systems, interprets information, and implements problem-solving actions and continuous improvement processes.

• This job requires on-site work at a Mary Kay facility.