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Remote Hotel Booking Coordinator

Maryland Center for Hospitality Training
Elkridge, MD Remote Full Time
POSTED ON 2/25/2025
AVAILABLE BEFORE 5/20/2025

Job Description

Job Description

Job Summary :

We are seeking a Remote Hotel Booking Coordinator to assist guests with reservations, group bookings, and travel arrangements. You will ensure smooth booking experiences while handling modifications and special requests.

Key Responsibilities :

  • Process individual and group hotel reservations.
  • Handle booking modifications, cancellations, and refunds.
  • Provide detailed information on room types, pricing, and promotions.
  • Assist travel agencies and corporate clients with bulk bookings.
  • Maintain records of customer transactions and booking confirmations.

Requirements :

  • Experience in hotel reservations, travel agencies, or customer service.
  • Strong communication and organizational skills.
  • Knowledge of reservation systems (e.g., Opera, Amadeus, Sabre).
  • Ability to work flexible shifts, including evenings and weekends.
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